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19554 Highway 314 Reviews
Read reviews from customers who used our services at 19554 Highway 314
Total reviews
63
Average Rating
4/5
The tech was on time, efficient and courteous.
Joaquin M,
I have found the Sears Appliance Repair technician to be professional, knowledgeable, on time and honest with evaluating the repairs needed on my appliances.
Linda C,
I was grateful l he came early and called first, was polite and told me about the the freezer that at this point it looked as if it will be that the garage overheated the compressor but after he plugged it in it started show of signs of freezing just to keep my on its performance
Carmen S,
Kathy M,
Robert showed up early, he’s quickly identified the problem and provided an estimate. I highly recommend Robert.
David S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback and are glad to hear that Robert was able to quickly identify the problem and provide an estimate.
Sears Home Services on 1707201191306
Took three trips to get the hose replaced, initial assessment was inadequate . 3 weeks without a dishwasher was awful.
Nikki J,
Customer service response - We apologize for the inconvenience, Nikki. We're glad the issue was eventually resolved, and we appreciate your patience.
Sears Home Services on 1751866830638
The technician was great and super friendly. It was easy to schedule an appointment and the portal was accessible. The only issues were the text bots would not confirm the appointment and would not edit the estimated time of arrival. The chat bots are also not helpful and kept sending me around in circles.
Kalie G,
Customer service response - Thank you for your feedback, Kalie. We're glad to hear the technician was great and friendly, and we apologize for the issues you experienced with the text and chat bots.
Sears Home Services on 1732236735775
Technician was real knowledgeable and friendly but the parts took too long to come in and do the repair the cost for the parts were too expensive Let's see how the refrigerator works I hope Sears back up their work on the repairs
Raymond P,
Customer service response - We apologize for the delay and cost of the parts, Raymond. We're glad the technician was knowledgeable and friendly, and we hope the repair meets your expectations. Please contact us directly if you have any concerns.
Sears Home Services on 1754523486590
Not pleasant but knowledgeable
tim H,
Customer service response - We apologize for the unpleasant experience, Tim. We appreciate your feedback and are glad to hear the technician was knowledgeable.
Sears Home Services on 1738127830297
We received the part it was installed on 4/9/26 we I did one load and the same issue occurred . The washer will not drain and and 3 lights keep flashing.
Victoria G,
Customer service response - We apologize for the trouble you've faced, Victoria. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1776040431003
