19554 Highway 314 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oscar V
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 28, 2025
Carol G
The technician identified that the service order was in error because it didn’t have my warranty information. I called Assurant and they resent the info. Rafael called his support team and they were able to get a new service order with the warranty information download to Rafael. He was able to fix the problem with the stove. He was very professional and knowledgeable as well as friendly and helpful.
Customer service response - Thank you for your review, Carol! We're happy to hear that the technician was punctual, friendly, and helpful in fixing your microwave light.
Sears Home Services on January 22, 2025
Alicia O
Excellent. Knowledgable.
Customer service response - Thank you for your positive feedback, Alicia! We're glad to hear you found our service excellent and knowledgeable.
Sears Home Services on December 12, 2024
Diane B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 03, 2024
Estelle G
Great quick install by Robert.
Customer service response - Thank you for your positive feedback! We're glad to hear that Robert provided a great and quick installation.
Sears Home Services on October 15, 2024
Barbara C
Better contact numbers. Real person contact , not digital interaction
Customer service response - Thank you for your feedback, Barbara. We're glad you had a positive experience, and we appreciate your suggestion regarding contact methods.
Sears Home Services on September 03, 2024
Valeria O
My technician was great. Not sure why it took almost 3 weeks to get service. 3 weeks with no washer is not a good service policy IMO
Customer service response - Thank you for your feedback, Valeria. We're glad to hear your technician was great, and we apologize for the delay in service.
Sears Home Services on September 02, 2024
Edward S
Customer service response - A big thank you, Edward, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Alex D
Technician was polite, and very informative if I had questions he was able to give the information I needed.
Customer service response - Thank you for your feedback; we're glad our technician provided you with the information and service you needed. We appreciate you choosing us for your appliance repair needs.
Sears Home Services on March 20, 2024
Martin M
Prompt, courteous, and professional.
Customer service response - We're delighted to hear your positive feedback about our service, thank you. We look forward to providing similar service in future.
Sears Home Services on March 17, 2024
