19554 Highway 314 Reviews

I was charged 1000$ for a diagnostic to be told it couldn't be fixed. I've been calling for 3 months now... still no service. This place is a SCAM.

They are a ripoff. Their technician was not interested in doing his job and fixing the appliances. I paid a total of $275.00 for the Diagnostics check.is what I paid. The dryer not the washer were fixed.check and didn’t They use the verbiage of you declining when you call back to place a complaint. The technician never asked if I was declining. Just wants the diagnostic payment. The technician never give you the cost of labor or the cost of parts.

Terrible customer service. Can't even talk to a person only bots. Had an appointment scheduled and got an email and text saying they could come sooner. I replied I'd like that. Then I get a text later in the day saying I miss the technician. With a picture of my front door. I was in the back working and the dogs were in the house, no doorbell was rung, and no call was made to me. I even had another worker at my house with their work truck in my front yard. Didn't seem like the tech actually wanted to work. Now when I go reschedule the link doesn't take me to an option to reschedule only to talk to a bot. Very frustrating and I'm tempted to call my credit card company to cancel the charge. Meanwhile I'm still out of a washer and dryer

(Translated by Google) The repair was not carried out; I need to make a new appointment on a Tuesday, which is my day off, please. (Original) no se realizo la reparacion necesito hacer nueva cita en un dia martes que es mi descanso, por favor.

The technician did not show up on the day of the appointment and did not try to call or contact me to let me know. When I finally got through the automated service to get an actual human on the line, the customer service rep acted annoyed and offered a time a week later for rescheduling. I asked for a contact number so I could at least call and confirm the appointment, she acted annoyed that I requested the information.