108 Monmouth Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (40 reviews)

Shellean F

October 06, 2024

Technician didn’t show up until over an hour after my appointment. I missed 5 hours of work waiting for him to show up

Source: Google

Customer service response - We're really sorry to hear about your experience, Shellean. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on October 06, 2024

Robert C

June 23, 2024

Dryer was repaired at 11am on Friday, June 21. On the second load of clothes drying, the same issue occurred. It is still broken.

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on June 23, 2024

V L

February 08, 2024

He really didn’t do anything except take the temperature of the inside of the refrigerator. Than said it needs a circuit board it will take 3-4 was to come in and it’s $852.00

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on February 08, 2024

Average Rating: 4.3/5 (40 reviews)
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