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108 Monmouth Rd Reviews
Read reviews from customers who used our services at 108 Monmouth Rd
Total reviews
71
Average Rating
4.4/5
Mark is a prized employee. He checked our front load washing machine and dish washer. He was patient and very knowledgeable about both appliances, sharing many helpful hints. I plan to request him next year and I WILL renew my maintenance contract with Sears and request him. THANK YOU MARK W. And it was not a REPAIR VISIT BUT A CHECK AND MAINTENANCE VISIT. BAD SURVEY, WE PAID $0.00
Karen A,
Customer service response - Thank you for your feedback, Karen! We're glad to hear Mark provided a thorough and knowledgeable maintenance visit, and we appreciate your intention to renew your contract with us.
Sears Home Services on 1786536942237
Joann S,
Customer service response - Thank you for the amazing 5-star review, Joann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786131980440
Joe was very knowledgeable and did a great job.
Christine,
Customer service response - Thank you for your feedback, Christine! We're glad to hear Joe was knowledgeable and did a great job.
Sears Home Services on 1782650803623
Eileen M,
Customer service response - Thank you for the amazing 5-star review, Eileen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781196553804
M E,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780839912897
Speedy fix for our dryer! Friendly and communicative staff!
Kalyn D,
Customer service response - Thank you for your feedback, Kalyn! We're glad to hear you experienced a speedy fix and found our staff friendly and communicative.
Sears Home Services on 1778546256891
Knowledgable and Helpful. Give Thomas a raise.
James Y,
Customer service response - Thank you for your feedback, James! We're glad to hear Thomas was knowledgeable and helpful.
Sears Home Services on 1778536018015
Joe was courteous, professional, thorough, and timely.
Joseph C,
Customer service response - Thank you for your feedback, Joseph! We're glad to hear Joe was courteous, professional, thorough, and timely.
Sears Home Services on 1777464701049
Ann P,
Customer service response - Thank you for the amazing 5-star review, Ann! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775165374243
Joe was very professional, very knowledgeable and courteous. He addressed our questions completely and also checked our washer and dryer thoroughly. We are satisfied with the service we received.
J. H,
Customer service response - Thank you for your review, J. David! We're happy to hear that Joe was professional, knowledgeable, and courteous, and that you are satisfied with the service.
Sears Home Services on 1774313061077
Joe was patient and neat with his work. He took a picture of the problem and explained everything to me.
Stacey,
Customer service response - Thank you for your review, Stacey! We're happy to hear that Joe was patient, neat, and thorough in explaining the issue to you.
Sears Home Services on 1770943570580
Roseann D,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1769998046234
Shay C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1769746821971
Karl was very friendly and helpful.
michaelc,
Customer service response - Thank you for your review! We're happy to hear that Karl was friendly and helpful during your service.
Sears Home Services on 1767587181943
Nancy R,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1767318836540
Carl is excellent. He is the only good left with Sears. He repaired my dishwasher. On another note, I’ve been waiting one year to have my refrigerator returned and replaced and they keep putting me off telling me they no longer have a contract with Costco and so on and on it goes where you wait on the line all day long to get nowhere. So my technician was wonderful but Sears is horrible. What a shame I’ve been contracted with them for 40 years!
Colleen B,
Customer service response - Thank you for your feedback, Colleen. We're happy to hear Carl was excellent in repairing your dishwasher, but we're sorry to hear about your ongoing issues with the refrigerator. Please contact us directly so we can address your concerns.
Sears Home Services on 1762820108234
Mike D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761612441323
Mike B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1761007177999
Albert is a pro and explained the reason why the AC system did not work and fixed it!!
J G,
Customer service response - Thank you for your review! We're happy to hear that Albert was professional and able to explain and fix the issue with your AC system.
Sears Home Services on 1758845451284
Ida Z,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1758504162311
ron S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1757298801882
Joe the technician was awesome. Your customer service is horrible. I will probably be canceling my contract because of your horrible customer service.
Bob S,
Customer service response - Thank you for your feedback, Bob. We're happy to hear Joe was awesome, but we're sorry to hear about your experience with our customer service. Please contact us directly so we can address your concerns.
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Kara Z,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757298811698
Joe is top notch ... a professional and please to deal with ... thank you, Joe.
Noel K,
Customer service response - Thank you for your review, Noel! We're happy to hear that Joe provided you with a professional and pleasant experience.
Sears Home Services on 1753925070235
Joe came to do our service/maintenance on our front loading washing machine. He is absolutely amazing… Polite, knowledgeable, and very experienced.
stephen E,
Customer service response - Thank you for your review, Stephen! We're happy to hear that Joe was polite, knowledgeable, and experienced during your washing machine service.
Sears Home Services on 1753925954904
