Appointment Lookup
802-552-4364
1640 Route 22 Reviews
Read reviews from customers who used our services at 1640 Route 22
Total reviews
239
Average Rating
4.5/5
Gary C,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1732078242362
Nice guy .. didn’t really look like he knew what he was doing.. next day ice maker still not working
anthony G,
Customer service response - We apologize for the trouble you've faced, anthony. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731825039528
My refrigerator repair work was done by Sears Home Repair service. The appliance broke down within the warranty period of 30 days. The technician after reviewing that the refrigerator wasn't even turning ON, asked to file a refund claim as the re-repair may not fix it. The refund claim for my paid service order was declined by Sears after 4 weeks without any explanation. Along with the hardship of living with no fridge for several days, I had to buy a new fridge and haul away the old one as Sears failed to stand up to its work and the repair warranty! - Followed up multiple times with customer service and the billing contact. No luck so far..
Channa B,
Customer service response - We apologize for the trouble you've faced, Channa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729744191436
My refrigerator broke Memorial Day weekend. 7 parts / 6 visits, many cancelation, still not working I have the sear service appliances plan. Very disappointed and I cannnot get to a manager to complain.
Adriana H,
Customer service response - We apologize for the trouble you've faced, Adriana. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727982091745
Worst company that exists You take peoples money before you even do the job I have been over three weeks without a refrigerator parts got delivered technician cancel on me 4 times I do not recommend sears horrible business
bashkim M,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725498594454
Awful service. I have filed a complaint with BBB regarding their unprofessional manner and inability to fix the product. I've paid for appliance warranty in good faith and they haven't provided their service as promised. I'd give 0 stars if I could.
J M,
This company is a disaster. Do not use them ever!
Michael B,
Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717397016445
Amit S,
Customer service response - Hi Amit, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1710992841895
I used this service for years and was very happy with them. Now, it is terrible. They want me to pay more than double what my contract was last year. Every time I call, they aggressively try to sell me more services. I haven't spoken with anyone on the phone yet that speaks good English and is easy to understand. The last tech that showed up barely spoke English, I had to speak into his phone to translate. It wasn't fixed. I called to schedule the repair again - had someone sit at my house all afternoon and they never showed up or called after confirming. Don't spend your money on this service! Well, I did as the responder suggested and more wasted time and aggravation. Suddenly, water leaking out of the door of the washer isn't covered under my contract anymore. Really DON'T WASTE YOUR MONEY ON THIS SERVICE@
Dawn G,
Customer service response - Thank you for taking the time to bring this to our attention, Dawn. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1710390917323
