1640 Route 22 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nick R
Technician fixed the problem, got the right parts, and completed the repair in a very reasonable timeframe.
Customer service response - Thank you for your positive review, Nick! We're glad to hear that our technician fixed the problem efficiently and in a timely manner.
Sears Home Services on July 02, 2025
Karen D
The technician was very professional. He diagnosed, the problem, ordered the part and came back and replaced it.
Customer service response - Thank you for your positive review, Karen! We're glad to hear that our technician was professional and efficient in diagnosing and resolving the issue.
Sears Home Services on June 26, 2025
Michael P
Great service by Jim to equip us with a new gas igniter. He was prompt, respectful, and kind. You can tell he's a pro's pro, diagnosing and fixing the problem in no time. The amount for the part? Oooofa, that was rough, but that's not the tech's fault. Nice work 👏
Customer service response - Thank you for your positive review, Michael! We're glad to hear that Jim provided prompt and professional service, and we appreciate your understanding regarding the cost of the part.
Sears Home Services on June 25, 2025
Claire C
Excellent customer Service. Job successful.
Customer service response - Thank you for your positive review, Claire! We're glad to hear you had an excellent customer service experience and that the job was successful.
Sears Home Services on June 22, 2025
Jill R
Sears did a terrific job diagnosing and fixing the problem we were having with our dryer.
Customer service response - Thank you for your positive review, Jill! We're glad to hear that our team did a terrific job diagnosing and fixing your dryer problem.
Sears Home Services on June 15, 2025
Sandra G
Jim (James S) did a great job on my preventative maintenance appt for my refrigerator. He called ahead of arrival, was courteous upon arrival and throughout my appt., managed the task with ease, and communicated well. Thank you, Jim!
Customer service response - Thank you for your positive review, Sandra! We're glad to hear that Jim provided courteous and efficient service during your preventative maintenance appointment.
Sears Home Services on June 12, 2025
Stephanie Q
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 10, 2025
Bill B
Wayne was great! He quickly diagnosed and fixed the problems
Customer service response - Thank you for your positive review, Bill! We're glad to hear that Wayne quickly diagnosed and fixed the problems.
Sears Home Services on June 02, 2025
Troy R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 27, 2025
tyrone L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 27, 2025
