1640 Route 22 Reviews

Only because 1 was not available. Walked in, said can't work on Sharp brand, and left 4 minutes later. No attempt to talk to home warranty company or get someone to service appliance. All after annoyingly call for model and serial number. Advise to never accept service call from them again.

This was frustrating & a waste of time & money. It's all AI generated for scheduling. The appointment went fine, until the refridgerator actually wasn't repaired 24 hrs later! The refridgerator still wasnt cooling!! Trying to get a person or the technician to come back & make the repair for which I already paid was impossible!! Don't waste your time or money!! I am very dissatisfied!

Service window is from 8am-5pm. Can’t get in touch with real customer agent for updates regarding to the ETA of the technician. Sear technician or someone from Sear kept changing the appointment. My kids missed your classes because we had no idea what time technician was coming.

The technician was supposed to fix our dishwasher, but he made it unusable. I need help please? This whole company seems to be run through AI; I can never talk to a person. First time he was here, he left the dishwasher plugged in after finding a leak and started the cycle… drain detached and running cycle into hardwood floors and basement ceiling.

Take 15 days to mate a Jonathan andina chargw me the first day. Visit $260 andina tall me $130. Garantíe 30 days. I can,t use a 0

Absolutely horrible never showed up 2 days in a row

(Translated by Google) They couldn't repair the stove; they didn't have the part, even though I looked for it and found it at Frigidaire. The repair cost is very high; I would hardly ever use Sears service again. (Original) No pudieron reparar la estufa, no tenían la refacción, aunque yo la busqué y si la encontré en Frigidaire, el costo de la reparación es muy alto, difícilmente volvería a solicitar un servicio Sears

Felix B. Arrived at 1:30 pm. The window i was given was 1:20 pm to 2:50 pm. So he was on time. I met him at the door and I said Hello, he said hi and followed me to laundry room. I told him the issues we had, washer was rinsing and spinning VERY LOUDLY. I went into laundry room to check , the washer was NEVER THIS LOUD BEFORE. Then about 5 mins later my wife went to check laundry and Smelled Electrical burning. My Son and his Girlfriend smelled it as well. We unpluged machine right away. So he tested it, then removed pump and drained water. Put back together , went out to his van for something. 10 minutes latter he came back in looking at his phone tested it and said "pump was loud but nothing was wrong" I found him VERY UNPROFESSIONAL, RUDE,NOT POLITE AT ALL. HE NEVER INTRODUCED HIMSELF TO ME, I had to ask him if Felix was his name when he came in from his van. Never texted me or contacted me to let me know his ETA. Said he wasn't going to wait 2 hours to run a load of laundry. This machine does wash fast, under a hour. So I WOULDN'T RECOMMEND THIS Gentleman to do your service.

Horrible…..

Terrible service. Technicians have no notes when they arrive and dont understand the issue. I’ve had tge samebproblem and its been months now and several calls and still not resolved. Sears is not the same service that they were famous for, went down. No communication.