1201 Hooper Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carmen A
Bob/ Robert was knowledgeable, courteous, friendly and respective of my time.
Customer service response - Thank you for your kind words! We're delighted to hear that Bob/Robert provided knowledgeable and courteous service.
Sears Home Services on September 24, 2024
Steven M
Technician was excellent. Quickly found problem and addressed. Appointment schedule was a nightmare. I waited 5 hours and finally came after the agreed window.
Customer service response - Thank you for your feedback, Steven. We're glad to hear our technician provided excellent service, and we apologize for the inconvenience with the appointment schedule.
Sears Home Services on September 19, 2024
Anne D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 12, 2024
Marybeth L
Dave was very professional and knowledgeable about the appliance. Very pleased!!
Customer service response - Thank you for your wonderful review, Marybeth! We're delighted to hear that Dave provided you with professional and knowledgeable service.
Sears Home Services on August 30, 2024
Renee S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 26, 2024
ken J
John O did great service today.
Customer service response - We're really sorry to hear about your experience, ken. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on August 14, 2024
Franklin J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 07, 2024
Alice G
Customer service response - Hi Alice, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 06, 2024
Melinda G
Customer service response - Hi Melinda, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 04, 2024
Robert E
Excellent service
Customer service response - Thank you for your kind words about our service; we're thrilled you had a positive experience!
Sears Home Services on August 01, 2024