1201 Hooper Ave Reviews

Read reviews from customers who used our services at 1201 Hooper Ave


Total reviews

262


Average Rating

4.5/5

September 11, 2026
Overall rating

Very helpful. Suggested I apply for the credit card to save money

Lynn C,

Customer service response - Thank you for your feedback, Lynn! We're glad to hear the technician was helpful and provided you with money-saving suggestions.

Sears Home Services on 1789155967175

September 11, 2026
Overall rating

Harold M,

Customer service response - Thank you for the amazing 5-star review, Harold! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789129533603

September 08, 2026
Overall rating

Dena S,

Customer service response - Thank you for the amazing 5-star review, Dena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788904536742

September 08, 2026
Overall rating

Maricela S,

Customer service response - Thank you for the amazing 5-star review, Maricela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788903320488

September 10, 2026
Overall rating

As I mentioned in the other two surveys, the young man by the name of Brian, was very kind, pleasant and professional. My a/c unit is now happy and so am I. Thank you so much!!!

Renee C,

Customer service response - Thank you for your feedback, Renee! We're glad to hear Brian was kind, pleasant, and professional, and that your a/c unit is now working well.

Sears Home Services on 1788899755309

August 25, 2026
Overall rating

claire S,

Customer service response - Thank you for the amazing 5-star review, Claire! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787758541516

August 26, 2026
Overall rating

PMR L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787737454800

August 25, 2026
Overall rating

patricia P,

Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787683744295

August 18, 2026
Overall rating

The technician Johnatan was great. He was a true professional. The main thing, they arrived when they said they would.

Terry R,

Customer service response - Thank you for your feedback, Terry! We're glad to hear Johnatan was professional and that our team arrived on time.

Sears Home Services on 1787150109152

August 18, 2026
Overall rating

Ben G,

Customer service response - Thank you for the amazing 5-star review, Ben! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787147161869

August 14, 2026
Overall rating

Nice professional eorkmsnship

Joe N,

Customer service response - Thank you for your feedback, Joe! We're glad to hear you appreciated the professional workmanship.

Sears Home Services on 1786745030914

August 09, 2026
Overall rating

Kathy C,

Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786317981746

August 05, 2026
Overall rating

Charles,

Customer service response - Thank you for the amazing 5-star review, Charles! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785973502960

August 05, 2026
Overall rating

George quickly diagnosed the problem and made a speedy repair. We were under a GE repair contract. No charge!

Robert G,

Customer service response - Thank you for your feedback, Robert! We're glad to hear George quickly diagnosed the problem and made a speedy repair under your GE repair contract.

Sears Home Services on 1785950873117

July 31, 2026
Overall rating

Vicky C,

Customer service response - Thank you for the amazing 5-star review, Vicky! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785596238932

July 15, 2026
Overall rating

John was very nice and while he believes he knows the issue - it is something I will need to do over the next 24 hours. He was very helpful. As much as I appreciated his assessment - I truly hope I do not need to request a call back for the original issue. Fingers crossed.

Shelly S,

Customer service response - Thank you for your feedback, Shelly! We're glad to hear John was helpful, and we hope the issue resolves without needing a follow-up.

Sears Home Services on 1784175833115

July 14, 2026
Overall rating

Brian was knowledgeable and professional

Maura F,

Customer service response - Thank you for your feedback, Maura! We're glad to hear Brian was knowledgeable and professional.

Sears Home Services on 1784125763962

July 13, 2026
Overall rating

Great technician .. came and diagnosed the problem .. ordered parts and came back and fixed it . No issues. Labor well that’s def where the price skyrockets . Plus add in the parts

kevin D,

Customer service response - Thank you for your feedback, Kevin! We're glad to hear the technician efficiently diagnosed and fixed the problem, and we appreciate your input on the pricing.

Sears Home Services on 1783979660059

July 10, 2026
Overall rating

Brian is a hard dedicated technician. I appreciate his expertise restoring my AC after a week of heat wave with out AC in my house. Thank you Brian and God bless you. With that said. You Sears needs to add more technician so consumers don’t need to wait 15 days to fix the AC on the middle of the heat wave. Thank you

Armando P,

Customer service response - Thank you for your feedback, Armando! We're glad to hear Brian's expertise restored your AC, and we appreciate your input on improving our service availability.

Sears Home Services on 1783722187757

June 19, 2026
Overall rating

George was knowledgeable, professional, neat and explained the issues well. A great representative of Sears appliance repair!

Phil P,

Customer service response - Thank you for your feedback, Phil! We're glad to hear George was knowledgeable, professional, and a great representative of Sears Appliance Repair.

Sears Home Services on 1781962630586

June 16, 2026
Overall rating

Suzan H,

Customer service response - Thank you for the amazing 5-star review, Suzan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781608394636

June 12, 2026
Overall rating

Great and efficient job....scheduled visit, appointment next day, came in morning evaluated issue, had to order the part, he rescheduled next visit for a week from the first visit. The part arrived Friday morning, 3 days from ordering, Mark called us that morning..he was nearby and saw the part arrived, he came within the hour and replaced the part, tested put everything back the way it was....professional personable.....great experience...thank you...

Joel F,

Customer service response - Thank you for your feedback, Joel! We're glad to hear Mark provided a professional and efficient service, and that you had a great experience.

Sears Home Services on 1781290055478

June 07, 2026
Overall rating

George was great!!

Jason S,

Customer service response - Thank you for your feedback, Jason! We're glad to hear George was great.

Sears Home Services on 1780936489802

May 12, 2026
Overall rating

Great mechanic hard worker very clean

Robert G,

Customer service response - Thank you for your feedback, Robert! We're glad to hear the mechanic was great, hard-working, and maintained cleanliness.

Sears Home Services on 1778615194144

April 08, 2026
Overall rating

Michael D,

Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1775677877982

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