1201 Hooper Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (179 reviews)

Geralyn K

July 14, 2025

Repair guy was on time, he was courteous, and explained everything.

Source: Google

Customer service response - Thank you for your review, Geralyn! We're glad to hear our technician was on time, courteous, and provided clear explanations.

Sears Home Services on July 13, 2025

wilson R

July 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on July 09, 2025

Mike G

July 08, 2025

Polite, on time and quick repair.

Source: Google

Customer service response - Thank you for your review, Mike! We're glad to hear you were satisfied with our polite and timely service.

Sears Home Services on July 08, 2025

carol B

July 07, 2025

Bob of the Sears repair team was excellent! Not only did he fix and troubleshoot the problem. But he also taught me about the correct settings for my refrigerator. He also checked the back of the refrigerator just to make sure everything was functioning properly. I give him a 10 star rating. Excellent customer service and a very friendly nice guy

Source: Google

Customer service response - Thank you for your review, Carol! We're glad to hear Bob provided excellent service and shared helpful tips about your refrigerator.

Sears Home Services on July 07, 2025

Trish M

July 02, 2025

He was very knowledgeable, friendly & efficient.

Source: Google

Customer service response - Thank you for your review, Trish! We're glad to hear you found our technician knowledgeable, friendly, and efficient.

Sears Home Services on July 01, 2025

Jason D

June 30, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 30, 2025

Betty O

June 29, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on June 29, 2025

John K

June 23, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 23, 2025

John R

June 23, 2025

Repair person, Bob, was excellent. The scheduling service was the nightmare from “hell”.

Source: Google

Customer service response - Thank you for your review, John! We're glad to hear Bob provided excellent service, and we apologize for the scheduling issues you experienced.

Sears Home Services on June 23, 2025

bobbie I

June 19, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 19, 2025

Average Rating: 4.5/5 (179 reviews)