1201 Hooper Ave Reviews
Read reviews from customers who used our services at 1201 Hooper Ave
Total reviews
262
Average Rating
4.5/5
Very helpful. Suggested I apply for the credit card to save money
Lynn C,
Customer service response - Thank you for your feedback, Lynn! We're glad to hear the technician was helpful and provided you with money-saving suggestions.
Sears Home Services on 1789155967175
Harold M,
Customer service response - Thank you for the amazing 5-star review, Harold! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789129533603
Dena S,
Customer service response - Thank you for the amazing 5-star review, Dena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788904536742
Maricela S,
Customer service response - Thank you for the amazing 5-star review, Maricela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788903320488
As I mentioned in the other two surveys, the young man by the name of Brian, was very kind, pleasant and professional. My a/c unit is now happy and so am I. Thank you so much!!!
Renee C,
Customer service response - Thank you for your feedback, Renee! We're glad to hear Brian was kind, pleasant, and professional, and that your a/c unit is now working well.
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claire S,
Customer service response - Thank you for the amazing 5-star review, Claire! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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PMR L,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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patricia P,
Customer service response - Thank you for the amazing 5-star review, Patricia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787683744295
The technician Johnatan was great. He was a true professional. The main thing, they arrived when they said they would.
Terry R,
Customer service response - Thank you for your feedback, Terry! We're glad to hear Johnatan was professional and that our team arrived on time.
Sears Home Services on 1787150109152
Ben G,
Customer service response - Thank you for the amazing 5-star review, Ben! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787147161869
Nice professional eorkmsnship
Joe N,
Customer service response - Thank you for your feedback, Joe! We're glad to hear you appreciated the professional workmanship.
Sears Home Services on 1786745030914
Kathy C,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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Charles,
Customer service response - Thank you for the amazing 5-star review, Charles! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
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George quickly diagnosed the problem and made a speedy repair. We were under a GE repair contract. No charge!
Robert G,
Customer service response - Thank you for your feedback, Robert! We're glad to hear George quickly diagnosed the problem and made a speedy repair under your GE repair contract.
Sears Home Services on 1785950873117
Vicky C,
Customer service response - Thank you for the amazing 5-star review, Vicky! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785596238932
John was very nice and while he believes he knows the issue - it is something I will need to do over the next 24 hours. He was very helpful. As much as I appreciated his assessment - I truly hope I do not need to request a call back for the original issue. Fingers crossed.
Shelly S,
Customer service response - Thank you for your feedback, Shelly! We're glad to hear John was helpful, and we hope the issue resolves without needing a follow-up.
Sears Home Services on 1784175833115
Brian was knowledgeable and professional
Maura F,
Customer service response - Thank you for your feedback, Maura! We're glad to hear Brian was knowledgeable and professional.
Sears Home Services on 1784125763962
Great technician .. came and diagnosed the problem .. ordered parts and came back and fixed it . No issues. Labor well that’s def where the price skyrockets . Plus add in the parts
kevin D,
Customer service response - Thank you for your feedback, Kevin! We're glad to hear the technician efficiently diagnosed and fixed the problem, and we appreciate your input on the pricing.
Sears Home Services on 1783979660059
Brian is a hard dedicated technician. I appreciate his expertise restoring my AC after a week of heat wave with out AC in my house. Thank you Brian and God bless you. With that said. You Sears needs to add more technician so consumers don’t need to wait 15 days to fix the AC on the middle of the heat wave. Thank you
Armando P,
Customer service response - Thank you for your feedback, Armando! We're glad to hear Brian's expertise restored your AC, and we appreciate your input on improving our service availability.
Sears Home Services on 1783722187757
George was knowledgeable, professional, neat and explained the issues well. A great representative of Sears appliance repair!
Phil P,
Customer service response - Thank you for your feedback, Phil! We're glad to hear George was knowledgeable, professional, and a great representative of Sears Appliance Repair.
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Suzan H,
Customer service response - Thank you for the amazing 5-star review, Suzan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781608394636
Great and efficient job....scheduled visit, appointment next day, came in morning evaluated issue, had to order the part, he rescheduled next visit for a week from the first visit. The part arrived Friday morning, 3 days from ordering, Mark called us that morning..he was nearby and saw the part arrived, he came within the hour and replaced the part, tested put everything back the way it was....professional personable.....great experience...thank you...
Joel F,
Customer service response - Thank you for your feedback, Joel! We're glad to hear Mark provided a professional and efficient service, and that you had a great experience.
Sears Home Services on 1781290055478
George was great!!
Jason S,
Customer service response - Thank you for your feedback, Jason! We're glad to hear George was great.
Sears Home Services on 1780936489802
Great mechanic hard worker very clean
Robert G,
Customer service response - Thank you for your feedback, Robert! We're glad to hear the mechanic was great, hard-working, and maintained cleanliness.
Sears Home Services on 1778615194144
Michael D,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775677877982