1201 Hooper Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (160 reviews)

Marguerite T

January 24, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on January 23, 2025

Bob I

January 07, 2025

Our technician arrived on schedule @ 8:00 a.m. He explained things to me about my washer that I was unaware of giving me advice about the amount of detergent and the cleaning cycle. He was friendly and efficient.

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 06, 2025

Ron N

January 04, 2025

Technician was prompt, courteous and most professional. His knowledge and experience made a troubling problem to a quick repair. Thanks

Source: Google

Customer service response - Thank you for your review, Ron! We're glad to hear that our technician was prompt, courteous, and professional, and that his knowledge and experience led to a quick repair.

Sears Home Services on January 05, 2025

George S

January 01, 2025

Frank was knowledgeable as far as washers & dryers go, did a great job & very friendly

Source: Google

Customer service response - Thank you for your review, George! We're glad to hear that Frank was knowledgeable, did a great job, and was very friendly.

Sears Home Services on January 01, 2025

Arlene L

January 01, 2025

Refrigerator repair delayed almost 3 weeks due to non delivery of part needed for repair Technician pleasant, knowledgeable and efficient

Source: Google

Customer service response - Thank you for your feedback, Arlene! We're glad to hear our technician was pleasant, knowledgeable, and efficient, and we apologize for the delay in part delivery.

Sears Home Services on January 01, 2025

Alex J

December 29, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 29, 2024

Thomas S

November 26, 2024

Great man very knowledgeable

Source: Google

Customer service response - Thank you for your review, Thomas! We're glad to hear you found our service knowledgeable.

Sears Home Services on November 26, 2024

Marilia L

November 22, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 21, 2024

Alex B

November 22, 2024

Very knowledgeable

Source: Google

Customer service response - Thank you for your review, Alex! We're glad to hear you found our service knowledgeable.

Sears Home Services on November 21, 2024

Theresa V

November 16, 2024

We have had the same gentleman come every time. He is always friendly and does a great job.

Source: Google

Customer service response - Thank you for your kind words, Theresa! We're happy to hear that our technician consistently provides friendly and great service.

Sears Home Services on November 16, 2024

Average Rating: 4.5/5 (160 reviews)