1201 Hooper Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chuck W
Our service technician, Bob, was on time, very personable and knowledgeable. The repair was completed the first visit. He left the house cleaner than he arrived.
Customer service response - Thank you for your wonderful review, Chuck! We're thrilled to hear that Bob provided timely, personable, and knowledgeable service while ensuring cleanliness.
Sears Home Services on October 03, 2024
janette D
Awesome guy! Thank you so much! Very knowledgeable and dependable!! I’ll give him a 101%
Customer service response - Thank you for your enthusiastic review, Janette! We're delighted to hear that you found our technician knowledgeable and dependable.
Sears Home Services on October 01, 2024
Bonnie C
George, the tech, was excellent and extremely knowledgeable. I was very happy to finally get my washer fixed. I would recommend your company hire some people who customers can actually talk to, to ask questions Ai can’t understand or respond to.
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 30, 2024
Maureen P
George was very reliable and knowledgeable about repairing my dryer. He did a great job. He was also very neat about his work conditions. Thank you,George!
Customer service response - Thank you for your wonderful review, Maureen! We're thrilled to hear that George provided reliable and knowledgeable service while maintaining neat work conditions.
Sears Home Services on September 28, 2024
Carmen A
Bob/ Robert was knowledgeable, courteous, friendly and respective of my time.
Customer service response - Thank you for your kind words! We're delighted to hear that Bob/Robert provided knowledgeable and courteous service.
Sears Home Services on September 24, 2024
Steven M
Technician was excellent. Quickly found problem and addressed. Appointment schedule was a nightmare. I waited 5 hours and finally came after the agreed window.
Customer service response - Thank you for your feedback, Steven. We're glad to hear our technician provided excellent service, and we apologize for the inconvenience with the appointment schedule.
Sears Home Services on September 19, 2024
Anne D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 12, 2024
Marybeth L
Dave was very professional and knowledgeable about the appliance. Very pleased!!
Customer service response - Thank you for your wonderful review, Marybeth! We're delighted to hear that Dave provided you with professional and knowledgeable service.
Sears Home Services on August 30, 2024
Renee S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 26, 2024
ken J
John O did great service today.
Customer service response - We're really sorry to hear about your experience, ken. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on August 14, 2024
