1201 Hooper Ave Reviews
Read reviews from customers who used our services at 1201 Hooper Ave
Total reviews
234
Average Rating
4.6/5
George, the tech, was excellent and extremely knowledgeable. I was very happy to finally get my washer fixed. I would recommend your company hire some people who customers can actually talk to, to ask questions Ai can’t understand or respond to.
Bonnie C,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1727751319242
George was very reliable and knowledgeable about repairing my dryer. He did a great job. He was also very neat about his work conditions. Thank you,George!
Maureen P,
Customer service response - Thank you for your wonderful review, Maureen! We're thrilled to hear that George provided reliable and knowledgeable service while maintaining neat work conditions.
Sears Home Services on 1727582126185
Bob/ Robert was knowledgeable, courteous, friendly and respective of my time.
Carmen A,
Customer service response - Thank you for your kind words! We're delighted to hear that Bob/Robert provided knowledgeable and courteous service.
Sears Home Services on 1727237709856
Technician was excellent. Quickly found problem and addressed. Appointment schedule was a nightmare. I waited 5 hours and finally came after the agreed window.
Steven M,
Customer service response - Thank you for your feedback, Steven. We're glad to hear our technician provided excellent service, and we apologize for the inconvenience with the appointment schedule.
Sears Home Services on 1726786843712
Anne D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1726185311289
Dave was very professional and knowledgeable about the appliance. Very pleased!!
Marybeth L,
Customer service response - Thank you for your wonderful review, Marybeth! We're delighted to hear that Dave provided you with professional and knowledgeable service.
Sears Home Services on 1724995440934
Renee S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724727350302
John O did great service today.
ken J,
Customer service response - We're really sorry to hear about your experience, ken. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1723689575022
Franklin J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1723083777909
Alice G,
Customer service response - Hi Alice, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723000606608