1201 Hooper Ave Reviews

Read reviews from customers who used our services at 1201 Hooper Ave


Total reviews

234


Average Rating

4.6/5

August 04, 2024
Overall rating

Melinda G,

Customer service response - Hi Melinda, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1722769248556

August 01, 2024
Overall rating

Excellent service

Robert E,

Customer service response - Thank you for your kind words about our service; we're thrilled you had a positive experience!

Sears Home Services on 1722560745464

July 31, 2024
Overall rating

Excellent

Shaul R,

Customer service response - Thank you for your positive review; we're thrilled to hear you had an excellent experience with our service!

Sears Home Services on 1722418736137

August 09, 2024
Overall rating

John the technician was great, very nice and efficient and tried to get here sooner but they scheduling department was HORRENDOUS, and you can not talk to any one, only bots..terrible

Dorothy G,

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on 1721961318533

July 17, 2024
Overall rating

Robert G,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1721211710713

July 17, 2024
Overall rating

Tech was very good. My only problem is the awkwardness encountered last week with getting through to Sears Repair when no tech showed up for scheduled appointment. There is nothing in the menu which allows you to speak to a representative about an issue which made the experience even more frustrating!!!

Sharon S,

Customer service response - We appreciate your positive feedback on our technician's performance and deeply apologize for the inconvenience you faced in reaching us. We're working to improve our communication channels to ensure a smoother experience in the future.

Sears Home Services on 1721210858349

July 11, 2024
Overall rating

John our technician is knowledgeable, professional and friendly.

CYNTHIA M,

Customer service response - Thank you for your kind words about John. We're glad to hear about your positive experience with our service.

Sears Home Services on 1720748698540

January 14, 2025
Overall rating

Professional. Helpful. Knowledgeable. Efficient. Personable. Thorough. Ty. Highly satisfied w his service. Ty

baer P,

Customer service response - Thank you for your positive comments. We're delighted to hear that you found our service professional and helpful.

Sears Home Services on 1720150683306

July 04, 2024
Overall rating

Karen W,

Customer service response - A big thank you, Karen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720154481683

June 27, 2024
Overall rating

Lauri B,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1719550349491

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