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1200 US Rt 22 - Ste 100 Reviews
Read reviews from customers who used our services at 1200 US Rt 22 - Ste 100
Total reviews
453
Average Rating
4.9/5
Never use sears again
It took 5 visits to figure out why are fridge water wasn't working. 2 times the sears guys never showed up and no call no show and no live person to talk to. When they did show up I asked to talk to a manager and they refused to get one on phone
William J,
Nazareth, PACustomer service response - William, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1693348743336
Washer is still broken
I called to get someone to come back out and fix the washer since it is still broken. I was told I could not schedule a service because the service call is still open even though Angel was here three days ago. I was told I would be contacted in a few days to figure out the next steps in getting my washer fixed. This is completely unacceptable. I have paid for the service and the service contract and I have nothing but aggravation and a broken washer.
Allison K,
Phillipsburg, NJCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1766795575174
Ice Maker Not working
Link said will be in morning Never came until late afternoon and No update on timing Overall, Poor Customer Service. Never Got Call
Manjit S,
Nazareth, PACustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1759180816380
Ice Maker Not working
The Ice Maker still Not working after numerous parts ordered and service done.
Manjit S,
Nazareth, PACustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1758058792160
Angel
Angel was courteous and professional but could not fix my problem. Sears as a company is absolutely terrible! Appointments from 8 am to 5 pm???? This is ridiculous. Should be either morning or afternoon and not blocking all day!!!! Don't want Sears in my house anymore and will let AHS know!
Heidi G,
Clinton, NJCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1752011297428
NEED TECH TO COME BACK - ICE MACHINE STILL NOT WORKING
Jahlil was a nice guy but when you pay to get the ice machine fixed you expect the unit to make ice after the repair is complete. I need Jahlil E to get back to the house ASAP to get the unit working. It is making a big block of ice in the unit and not generating cubes.
Patricia K,
Bloomsbury, NJCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1749591578434
repair my refrigerator
They came from Sears to repair my refrigerator and sent a technician who came to cause severe damage to my house with a water leak that damaged the wood of my floor and the ceiling of the basement, I have videos and photos of the damage that was done
Sonia U,
Easton, PACustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1739660848238
The service was done when the service man came
The service man was very good and knowledgeable. But the problem is that our appointment was postponed FOUR times, and we were not inform with the postponement until after waiting all day. We cancelled Doctors appointments to wait forte service. And the window appointment is the entire day.
Amin Nomeir,
Milford, NJCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1736981409260
0 stars, 1 is way, way too generous
Only did half the job. Then came back and tried to charge me almost $700 to do the work that was supposed to have been done the first time they were here. And when they showed up the second time, he had a huge attitude like I did something wrong and rudely accused me of calling him over the weekend. And never did. No thanks. Awful all around.
Steven P,
Port Murray, NJCustomer service response - Dear Steven thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1726523359574
Furnace - boiler system
He did not listen to where the leak was coming from underneath as well as maybe the line . So depending on it being repaired, isn't happening & telling me to get the oil company to fix it ?!?!
Diane C,
Belvidere, NJCustomer service response - Dear Diane thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1721251979485