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1200 US Rt 22 - Ste 100 Reviews
Read reviews from customers who used our services at 1200 US Rt 22 - Ste 100
Total reviews
453
Average Rating
4.9/5
Great technician!
Lori is a fantastic technician, very knowledgeable and friendly! She just repaired my dryer today and so far all seems good! She gets 4 starts because I ended up paying 80$ more for an extra roller my dryer didn't need and also forgot to tighten the clamp on the dryer vent tube to the dryer. Hopefully the repair is done correctly as of now the dryer seems to be working great!
Laurence V,
Phillpsburg, NJThank you Wayne, Nice Work.
Wayne was knowledgeable, courteous, and professional. The only thing I want to point out is when your technicians are working with and inside customer refrigerators, they should wear gloves.
N Walker,
Stewartsville, NJRepair of Riding Mower
Jason did a great job , showed up on time explained what he was doing and got our tractor running great again
Paul I,
Port Murray, NJInformative Annual Maintenance Call
My annual maintenance call was very informative. Not only was my fridge cleaned and checked out, but I was told how I can clean the coils myself and what to look for incase a problem comes up. This was my second appointment however, since my first was two weeks ago, was a no show. Not even a phone call the first time. Also, be prepaired to wait all day, 8am-5pm for the person to show up.
Jennifer,
NJThere was not much to do there...
Experienced repairman; diagnosed in 5 seconds he saw the unit. he says "mini refrigerator?"....you cant even get parts for this.
Umesh B,
Annandale, NJnot the best
not very helpful, mostly grumpy and said our problem and that it was not his line of expertise.
Margaret P,
Lebanon, NJReplace burner
I asked if I could clean behind the stove and he said "why, it's only going to get dirty! " Then did not want to get stove all the way back. He was afraid glass top might shatter. My husband and friend did get the stove back to its original position. Brenda Guffy
William Guffy,
Easton, PARiding Lawn mower repair
Tech arrived promptly and fixed the issue , explained everything, gave some good advice on use and did a test cut for a while to make sure things worked properly .
Paul I,
Port Murray, NJWayne. Serviced Refrigerator
Wonderful service person, happy to have him in our home. Also took care of my freezer while he was here.
Kevin D & Joyce D,
Erwinna, PAChallenging
First of all, both technicians, Lori and Angel, were great. However, every other aspect of the experience was tedious and grueling. Scheduling sometime between 8am and 5pm is absurd. Customer service representatives were unable to answer any questions and seemed as though they were reading prepared responses. Parts questions? "You will hear from the parts department within 24 to 48 hours." Questions about scheduling? "You will receive an email" Questions on technician's arrival? "The dispatch department will contact you in 1 to 2 hours." MY original repair schedule was postponed due to parts delay. Turns out the delay was for a screw. And generic hose clamps, both which are readily available anywhere. The automated answering service is frustrating to say the least. And the entire process was overpriced.
Anthony A,
Easton, PACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1737766877456