1200 US Rt 22 - Ste 100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Above and beyond!
Wayne replaced the compressor in our refrigerator and was kind enough to also adjust the pneumatic cylinder on our screen door (after it slammed on him..) Nice to see a service tech who really cares about his job and being a professional.
Jonathan M, Riegelsville, PA
GE washing machine
She fixed our washing machine and gave some helpful hints. Very nice and cleaned up afterwards
Donna D, Milford, NJ
Maytag service
Thank you Lori for excellent service on my aging dryer. Fortunately nothing major which would require appliance replacement. Another reason to stay with Maytag for decades of excellence both in product quality & service.
Tim M, Alpha, NJ
Refrigerator
Tommy showed up on time put my fridge through All the tests, it passed no issues found and I told him if it happens again I'll record the sound. He is very nice and try's to figure things out to help if it goes out again.
Lorajean S, Nazareth, PA
Lori is Always Devoted to her Customers
Lori worked hard to repair a washer lid that was loosened by a prior tech during a repair. Unfortunately, she could not get it to stop jiggling, but she assured me the lid will not fall off. She worked on it for a long time, giving it her very best. Your technicians are the only aspect of Sears that is positive. Treat them right, and treat customers right. You definitely are rued to customers when we call, and are never allowed to speak to anyone in the US. You guys mess up everything, cancel appts, provide wrong info, and lie, but once a tech arrives, we know we are in good hands, and Lori is one of the best!
Dana C, Phillipsburg, NJ
Excellent
Lori applied her expertise to determine the issue with my machine and advised me that, unfortunately, the parts for my machine were no longer available. I would call on again in the future without hesitation.
John J, Phillipsburg, NJ
Knows her stuff!
Lori is skilled by just listening to the machine. She is efficient and customer focused.
Michelle E, Easton, PA
Refrigerator screen panel
Tommy was outstanding in understanding what the problem was and explained in detail what my options were. He was very kind and respectful.
Jill M, Easton, PA
Refrigerator Motor Replacement
Our technician was very friendly, efficient, professional and quick. We are grateful for the early service and having our fridge in working order.
Andrea R, Ottsville, PA
Fantastic Service
The repair technician, Tommy, was awesome. Knowledgeable, friendly and a nice guy. Had the problem diagnosed and repaired very quickly.
Stephen R, Easton, PA
