24-34 Barbour Ave Reviews
Read reviews from customers who used our services at 24-34 Barbour Ave
Total reviews
148
Average Rating
4.5/5
Very professional, knowledgeable and polite
Edward B,
Customer service response - Thank you for your feedback, Edward! We're glad to hear you found the service professional, knowledgeable, and polite.
Sears Home Services on 1793041894696
The technician was very knowledgeable and personable. He was able to quickly diagnose the issue with our gas dryer and effect the necessary repairs. I would definitely recommend the service.
LW. G,
Customer service response - Thank you for your feedback! We're glad to hear the technician was knowledgeable, personable, and able to quickly diagnose and repair your gas dryer.
Sears Home Services on 1792196868267
Desmond, was professional, polite and knowledgeable. In short, fantastic.
Jim R,
Customer service response - Thank you for your feedback, Jim! We're glad to hear Desmond was professional, polite, and knowledgeable.
Sears Home Services on 1790174217801
Unlike your disastrous automated scheduling infrastructure, Desmond was amazing at addressing the issue with the dryer and immediately correcting it. You folks couldn’t even provide Desmond with the correct address, which the bot incorrectly recorded and then took me two days to convey to someone at your end yesterday. Another bankruptcy shortly in the horizon. BTW, the replacement parts cost $10 and you robbed me for $77.
Joe A,
Customer service response - Thank you for your feedback, Joe! We're glad to hear Desmond was amazing in addressing and correcting the issue with your dryer.
Sears Home Services on 1789677184537
Desirae P,
Customer service response - Thank you for the amazing 5-star review, Desirae! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788181917168
The gentleman was so knowledgeable, patient, kind, honest.
Adriano M,
Customer service response - Thank you for your feedback, Adriano! We're glad to hear the gentleman was knowledgeable, patient, kind, and honest.
Sears Home Services on 1787570873434
Juan was professional and knowledgeable. I really appreciate his work.
mark R,
Customer service response - Thank you for your feedback, Mark! We're glad to hear Juan was professional and knowledgeable.
Sears Home Services on 1786114014101
Ellie B,
Customer service response - Thank you for the amazing 5-star review, Ellie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785268290925
The technician was very caring and helpful investigating our issue and explaining in a simple language. Although we didn’t move forward with the repair, he clarified all the options we had. Thanks!
Renato C,
Customer service response - Thank you for your feedback, Renato! We're glad to hear the technician was caring and helpful in explaining your options clearly.
Sears Home Services on 1785157817925
Bruce is super friendly and very skillful. He always gets the job done right on the first time.
Kirk K,
Customer service response - Thank you for your feedback, Kirk! We're glad to hear Bruce is super friendly and skillful, and that he gets the job done right the first time.
Sears Home Services on 1784922317742
Yorimar F,
Customer service response - Thank you for the amazing 5-star review, Yorimar! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784846038017
Honest Respectful and Thorough! I’ll be requesting Desmond for all my future appliance checkups and appointments. Thank you!
Mark P,
Customer service response - Thank you for your feedback, Mark! We're glad to hear Desmond was honest, respectful, and thorough, and we appreciate your continued trust in our service.
Sears Home Services on 1784729992749
Mary,
Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783698995621
Steven C,
Customer service response - Thank you for the amazing 5-star review, Steven! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783610910245
Juan was very friendly and knowledgeable.
Steve A,
Customer service response - Thank you for your feedback, Steve! We're glad to hear Juan was friendly and knowledgeable.
Sears Home Services on 1783487607924
Ida J,
Customer service response - Thank you for the amazing 5-star review, Ida! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782765749554
David is a very professional technician. Repair is covered in maintenance warranty.
Chetan R,
Customer service response - Thank you for your feedback, Chetan! We're glad to hear David was professional and that the repair was covered under your maintenance warranty.
Sears Home Services on 1782317285298
Wry knowledgeable about Monogram appliances, very professional
Cheryl W,
Customer service response - Thank you for your feedback, Cheryl! We're glad to hear you found our service very knowledgeable about Monogram appliances and professional.
Sears Home Services on 1781535660553
Jim S,
Customer service response - Thank you for the amazing 5-star review, Jim! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780437894697
The technician arrived as scheduled and he was delightfully pleasant. He made sure to finish the work and provide answers to my questions. He also cleaned up after, making sure he returned all items back in the refrigerator.
Ma E,
Customer service response - Thank you for your feedback, Ma Carmela! We're glad to hear the technician was pleasant, thorough, and ensured everything was cleaned up and returned properly.
Sears Home Services on 1777929555327
ELEANOR H,
Customer service response - Thank you for the amazing 5-star review, Eleanor! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777394816963
Eric J,
Customer service response - Thank you for the amazing 5-star review, Eric! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776893113986
Fast Service at a great price!
Gene L,
Customer service response - Thank you for your feedback, Gene! We're glad to hear you received fast service at a great price.
Sears Home Services on 1775513501625
Desmond was great. Kept in touch with his time, very kind, and got the job done and my washing machine is fixed.
Justine B,
Customer service response - Thank you for your feedback, Justine! We're glad to hear Desmond was great, kept in touch, and successfully fixed your washing machine.
Sears Home Services on 1775489723979
Service Tech Desmond was very professional. It was difficult, but he got the job done. The company can do better with scheduling. The repair took six attempts, each with a nine hour 8-5 window. Please use a four hour window and you will have even happier customers.
MAF R,
Customer service response - Thank you for your feedback! We're glad to hear you received great service and appreciate your input on scheduling; we'll take it into consideration to improve our process.
Sears Home Services on 1775248824096