585 From Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (164 reviews)

Kevin R

July 27, 2025

The technician that arrived and ultimately fixed my stovetop was both courteous and professional. He gets 5 stars. I would rate the Sears Repair communication at a one star level. So much improvement needs to be addressed by them on the scheduling and communication levels.

Source: Google

Customer service response - Thank you for your review, Kevin! We're glad to hear the technician was courteous and professional, but we apologize for the issues with scheduling and communication.

Sears Home Services on July 27, 2025

Lisa T

July 23, 2025

Desmond was wonderful and very knowledgeable . He explained my dryer issues in a way I could understand,gave me tips and cleaned up when he was finished!

Source: Google

Customer service response - Thank you for your review, Lisa! We're glad to hear Desmond was wonderful, knowledgeable, and provided helpful tips while keeping everything clean.

Sears Home Services on July 23, 2025

charles F

July 23, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 22, 2025

Rania H

July 20, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on July 20, 2025

J O

July 21, 2025

Technician was professional, couteous, knowlegeable, and attentive to my needss.

Source: Google

Customer service response - Thank you for your review, J! We're glad to hear the technician was professional, courteous, knowledgeable, and attentive to your needs.

Sears Home Services on July 20, 2025

Charles J

July 17, 2025

Robert is a very knowledgeable, clean and courteous repair technician. If I ever need repair in the future I hope they send Robert to my aid. He's more than five stars in my book.

Source: Google

Customer service response - Thank you for your review, Charles! We're glad to hear Robert was knowledgeable, clean, and courteous.

Sears Home Services on July 17, 2025

Camille H

July 09, 2025

Our repairman was very knowledgeable & respectful.

Source: Google

Customer service response - Thank you for your review, Camille! We're glad to hear the repairman was knowledgeable and respectful.

Sears Home Services on July 09, 2025

john D

July 08, 2025

David was professional and courteous. Did a good job. He cleaned up and left everything spotless.

Source: Google

Customer service response - Thank you for your review, John! We're glad to hear David was professional, courteous, and left everything spotless.

Sears Home Services on July 08, 2025

Mark J

July 07, 2025

Very personable and professional.

Source: Google

Customer service response - Thank you for your review, Mark! We're glad to hear you found our service personable and professional.

Sears Home Services on July 07, 2025

Mairead J

July 07, 2025

Amazing experience with a super talented technician! Showed up on time, installed the equipment perfectly!

Source: Google

Customer service response - Thank you for your review, Mairead! We're glad to hear you had an amazing experience and that the technician installed the equipment perfectly.

Sears Home Services on July 07, 2025

Average Rating: 4.5/5 (164 reviews)

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