585 From Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kevin R
The technician that arrived and ultimately fixed my stovetop was both courteous and professional. He gets 5 stars. I would rate the Sears Repair communication at a one star level. So much improvement needs to be addressed by them on the scheduling and communication levels.
Customer service response - Thank you for your review, Kevin! We're glad to hear the technician was courteous and professional, but we apologize for the issues with scheduling and communication.
Sears Home Services on July 27, 2025
Lisa T
Desmond was wonderful and very knowledgeable . He explained my dryer issues in a way I could understand,gave me tips and cleaned up when he was finished!
Customer service response - Thank you for your review, Lisa! We're glad to hear Desmond was wonderful, knowledgeable, and provided helpful tips while keeping everything clean.
Sears Home Services on July 23, 2025
charles F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 22, 2025
Rania H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 20, 2025
J O
Technician was professional, couteous, knowlegeable, and attentive to my needss.
Customer service response - Thank you for your review, J! We're glad to hear the technician was professional, courteous, knowledgeable, and attentive to your needs.
Sears Home Services on July 20, 2025
Charles J
Robert is a very knowledgeable, clean and courteous repair technician. If I ever need repair in the future I hope they send Robert to my aid. He's more than five stars in my book.
Customer service response - Thank you for your review, Charles! We're glad to hear Robert was knowledgeable, clean, and courteous.
Sears Home Services on July 17, 2025
Camille H
Our repairman was very knowledgeable & respectful.
Customer service response - Thank you for your review, Camille! We're glad to hear the repairman was knowledgeable and respectful.
Sears Home Services on July 09, 2025
john D
David was professional and courteous. Did a good job. He cleaned up and left everything spotless.
Customer service response - Thank you for your review, John! We're glad to hear David was professional, courteous, and left everything spotless.
Sears Home Services on July 08, 2025
Mark J
Very personable and professional.
Customer service response - Thank you for your review, Mark! We're glad to hear you found our service personable and professional.
Sears Home Services on July 07, 2025
Mairead J
Amazing experience with a super talented technician! Showed up on time, installed the equipment perfectly!
Customer service response - Thank you for your review, Mairead! We're glad to hear you had an amazing experience and that the technician installed the equipment perfectly.
Sears Home Services on July 07, 2025