585 From Rd Reviews
Read reviews from customers who used our services at 585 From Rd
Total reviews
266
Average Rating
4.4/5
Desmond was very customer oriented and considerate while in our home. He explained the estimate great detail so that I fully understood the problem and was able to make the best decision. He is an outstanding employee and you’re fortunate to have him.
Robert V,
Technician was very professional but the markup on parts was ridiculous high.
Brigitte H,
Customer service response - Thank you for your feedback, Brigitte! We're glad to hear the technician was professional, and we appreciate your input on the parts pricing.
Sears Home Services on 1790162839830
Alissa W,
Customer service response - Thank you for the amazing 5-star review, Alissa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789762427298
Diane G,
Customer service response - Thank you for the amazing 5-star review, Diane! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789684987654
Frederick M,
Customer service response - Thank you for the amazing 5-star review, Frederick! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787073247356
Rosemary C,
Customer service response - Thank you for the amazing 5-star review, Rosemary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786998281775
Friendly, neat, on time, and knowledgeable. Kept me informed of progress throughout.
Dave M,
Customer service response - Thank you for your feedback, Dave! We're glad to hear our team was friendly, neat, on time, and kept you informed throughout the process.
Sears Home Services on 1785369889554
Frank M,
Customer service response - Thank you for the amazing 5-star review, Frank! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785267338264
Technician was scheduled immediately, communicated updates appropriately and came on time. Repair went smoothly: first visit to diagnose, and second visit (the next business day( to make the repair once parts were received.
Michael A,
Customer service response - Thank you for your feedback, Michael! We're glad to hear the technician was prompt, communicated well, and completed the repair smoothly.
Sears Home Services on 1785177489750
Hope S,
Customer service response - Thank you for the amazing 5-star review, Hope! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784818235718
He explained the problem with the snowblower
Letricia W,
Customer service response - Thank you for your feedback, Letricia! We're glad to hear the problem with your snowblower was clearly explained.
Sears Home Services on 1784692334235
Lihod R,
Customer service response - Thank you for the amazing 5-star review, Lihod! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784580668254
Eugene L,
Customer service response - Thank you for the amazing 5-star review, Eugene! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784315919264
Excellent job by tech. Very professional
Raul R,
Customer service response - Thank you for your feedback, Raul! We're glad to hear the technician did an excellent and professional job.
Sears Home Services on 1783353711965
Desmond was punctual , professional , and polite. The repair was quick and easy for such a pro. I highly recommend Desmond!
Liz M,
Customer service response - Thank you for your feedback, Liz! We're glad to hear Desmond was punctual, professional, and polite, and that you recommend his service.
Sears Home Services on 1782312948513
Andy D,
Customer service response - Thank you for the amazing 5-star review, Andy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782235580803
Explained all the problems and Jim took care of them all.
Nancy N,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Jim explained all the problems and took care of them for you.
Sears Home Services on 1781734605799
on time, knowledgeable professional, expedited service.
Douglas E,
Customer service response - Thank you for your feedback, Douglas! We're glad to hear the service was on time, knowledgeable, and expedited.
Sears Home Services on 1781109774468
The repairman was very knowledgeable and efficient. He made the experience very comfortable by not having me take everything out of the freezer. I had the same problem with the freezer about six years ago. And the service person had me empty all of the contents from the freezer. So this experience was much smoother.
Carol J,
Customer service response - Thank you for your feedback, Carol! We're glad to hear the repairman was knowledgeable and efficient, making the experience smoother for you.
Sears Home Services on 1780835088155
Desmond and Juan are excellent technicians.I give them 5 Stars.
Kathleen M,
Customer service response - Thank you for your feedback, Kathleen! We're glad to hear Desmond and Juan provided excellent service.
Sears Home Services on 1780681604615
Bruce is a great technician who solved our problem very quickly. He is very informative. Thank you Bruce.
Safiye (,
Customer service response - Thank you for your feedback, Safiye! We're glad to hear Bruce was informative and quickly solved your problem.
Sears Home Services on 1779817326308
Professional and thorough
Grace C,
Customer service response - Thank you for your feedback, Grace! We're glad to hear the service was professional and thorough.
Sears Home Services on 1778697419272
Dom C,
Customer service response - Thank you for the amazing 5-star review, Dom! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778623817837
Desmond has been to my house several times to fix my washer or dryer over the years. He is always very professional, polite, and he knows what he is doing, and goes above and beyond to get the job done correctly.
Cathy P,
Customer service response - Thank you for your feedback, Cathy! We're glad to hear Desmond has consistently been professional, polite, and thorough in fixing your appliances.
Sears Home Services on 1778511595630
Clear instructions, excellent service, and very fast communication! While I wasn't entirely satisfied with the Kenmore product itself, the outstanding customer service completely made up for it. Highly recommend the team!
Joon K,
Customer service response - Thank you for your feedback, Joon! We're glad to hear our team provided clear instructions, excellent service, and fast communication.
Sears Home Services on 1778026912304