585 From Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Diane B
The technician was knowledgeable and polite. He identified the problem and fixed it quickly.
Customer service response - Thank you for your review, Diane! We're glad to hear our technician was knowledgeable and polite, and that your issue was resolved quickly.
Sears Home Services on November 26, 2024
Charles V
Excellent Expert Service!
Customer service response - Thank you for your positive feedback, Charles! We're pleased to hear you received excellent expert service.
Sears Home Services on November 26, 2024
Kelli
Our oven stopped working at a bad time—a week before Thanksgiving. So, we contacted Sears to get someone out to see if the problem was fixable. Conveniently, we were able to book an appointment for the technician to come out the next evening. Though the technician didn’t arrive in the timeframe selected, he still came out to check the oven even though it was late. After running a diagnostic, he found the issue—busted igniter—and was able to replace the part and fix the problem in under an hour. The price was very reasonable as well and we couldn’t have asked for a nicer technician. Juan was both cordial and capable. So, the timeframe for our appointment was a little off—which can be annoying. But, the issue was fixed in a super timely manner—which is very convenient. And, Thanksgiving isn’t ruined. So, I can’t really knock the service that much, you know? I’d definitely recommend this service. It’s pretty convenient, especially if you’re in a pinch and you can afford to wait around for a day. I’d say your time and patience are worth it~
Customer service response - Thank you for your detailed review, Kelli! We're glad Juan was able to fix your oven in time for Thanksgiving and that you found our service convenient and reasonably priced.
Sears Home Services on November 23, 2024
David G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 19, 2024
Louis-Daniel B
Very professional and courteous. Highly recommend
Customer service response - Thank you for your positive feedback, Louis-Daniel! We're pleased to hear you found our service professional and courteous.
Sears Home Services on November 14, 2024
Frantz J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 22, 2024
Amer S
Great service from a reliable company, friendly tech, outstanding service.
Customer service response - Thank you for your positive feedback, Amer! We're thrilled to hear you had a great experience with our friendly technician and outstanding service.
Sears Home Services on October 14, 2024
Chihaya13
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 10, 2024
Wendy C
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 06, 2024
Jeanne S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 25, 2024
