585 From Rd Reviews

Read reviews from customers who used our services at 585 From Rd


Total reviews

247


Average Rating

4.4/5

August 14, 2024
Overall rating

Ralph I,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1723690497020

August 07, 2024
Overall rating

Technicians were both great- but I did have a major issue with the second service call - it had been confirmed, but then all of the notices received - texts and calls brought me to a confusing automated system that constantly gave me the option of scheduling the exact time that it was scheduled - then no one came so I called and changed the date and time - that was extreme frustrating - and upsetting that we set the entire afternoon to wait and no one came

Karen,

Customer service response - We apologize for the confusion and frustration caused by our automated system and the inconvenience of rescheduling. Thank you for your feedback; it's invaluable for improving our service.

Sears Home Services on 1723083566639

August 01, 2024
Overall rating

Issac M,

Customer service response - We apologize for the trouble you've faced, Issac. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1722560108977

July 30, 2024
Overall rating

Anthony S,

Customer service response - A big thank you, Anthony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1722336000451

July 20, 2024
Overall rating

Hiro O,

Customer service response - A big thank you, Hiro, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1721533446192

July 20, 2024
Overall rating

Great service and little wait for a technician who communicated well and was able to diagnose the issue quickly and to suggest a simple and inexpensive solution. Thank you Desmond

Francesco L,

Customer service response - We're thrilled to hear about your positive experience with Desmond and the speedy, effective service you received. Thank you for taking the time to share your satisfaction with us!

Sears Home Services on 1721532884670

July 19, 2024
Overall rating

Pleasant and appeared competent. Provided options for various solutions. Courteous and respectful.

Joe D,

Customer service response - Thank you for acknowledging our team's courtesy and competence. We're glad you were satisfied with the options provided.

Sears Home Services on 1721391564812

July 12, 2024
Overall rating

Antonio P,

Customer service response - A big thank you, Antonio, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720776097944

July 02, 2024
Overall rating

Fast. ,polite service. Great experience

Frank S,

Customer service response - Thank you for sharing your positive experience with our fast and polite service. We're thrilled to hear you had a great experience!

Sears Home Services on 1719922037314

June 27, 2024
Overall rating

The technician was personable and helpful. He was also kind and attentive. Even though the repair could not be done. A much better experience then previously

Judith F,

Customer service response - We're glad to hear about your positive interaction with our technician and regret that the repair could not be completed. Thank you for sharing your experience with us.

Sears Home Services on 1719549367750

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