3845 Bayshore Rd Reviews

He did the work necessary but was not very personable. I don’t know whether it is you automatic on line booking program of the technician, but I was scheduled for 8 to 12 today and he arrived at 1:30. I was close to rescheduling.

It took far too long (4 weeks) to schedule. The parts did not arrive in a week as promised, so three Wednesdays past before my microwave was working again.

The repair man was nice and kind but I feel it's terrible that it cost $150 when you can't get your dryer repaired without it costing possibly 500. And then it is smarter to purchase a new one and i am already out $ 150 during tjis crazy crazy time

I ask the technician why it keeps freezing up his answer was Shit happens I told him their had to be a reason didn’t get answer We will see if he fixed it this time

Left for lunch and never returned. Ac unit still not working.

Very similar experience to a lot of folks here. Rude repairman, lied about what was wrong. Charged $250 did nothing said my refrigerator had condenser failure and not worth repairing, while the symptoms said it was likely a damper or something that moved cold air from freezer to fridge side. If the condenser failed the freezer wouldn’t work. I took my gut feeling and hired a different locally owned appliance repair, he quickly and professionally diagnosed it and it was as I expected a stuck damper. Very worth fixing. I can’t recommend skipping sears appliance repair enough.

Germain was not very social, wouldn't answer me when I spoke to him. He diagnosed the problem as a bad switch and wanted $658.00 to fix it. We said that was too high so he charged us $157.00 for the diagnosis and left. We called another repair service and they fixed it for $100.00. Sears Appliance Repair is a RIP OFF.

Awful. Rude and insulting technician. Spent 10 minutes here, charged $400 for labor when absolutely nothing was done. I was told $149 for diagnostics. I wasn’t given an actual diagnosis of the problem. Called the back of my fridge “filthy”. Condescending when speaking to me. FYI you will not be getting a Sears technician - these are contracted workers. Calling for help is useless as only AI is available… “no live agents”.

Three appointments in total, Rescheduled the appointment three times one for each. 8am-5pm repair window is crazy. Came out and replaced the compressor on my fridge, it STILL isn’t getting cold. Tech came back AGAIN and didn’t file that the unit isn’t repairable, he told me to to “be an advocate for myself”. Frigidaire will not replace the unit as a result. Have been getting thrown through the ringer with customer support. Have not had a working fridge in over a month. Absolutely ridiculous. Don’t have sears come fix anything in your house you’re better off with a mom and Pop business.

Technician was nice but multiple cancellations (at least 4-5) that required me to take off work at a hospital to sit around waiting from 8-5 for it to be cancelled between 11-12 noon after being texted multiple times in the week and on the day of service that technician was coming. Unacceptable for a simple fix