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3845 Bayshore Rd Reviews
Read reviews from customers who used our services at 3845 Bayshore Rd
Total reviews
61
Average Rating
4.1/5
richard M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1716254428966
Vincent P,
Customer service response - A big thank you, Vincent, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710391637524
Techs were fast efficient left work area clean
Barbara Z,
Customer service response - Thank you for your review! We are glad to hear that our technicians were efficient and left the work area clean. Your feedback is greatly appreciated!
Sears Home Services on 1710128484855
Germaine arrived when he said he would, began to work immediately and resolved what the problem was with my LG refrigerator very quickly. He explained what the cost would be to repair the freon leak but couldn't guarantee that was the only problem. We agreed that the refrigerator needed to be replaced. His entire appointment lasted less than 25 minutes. Thank you!!!
John M,
Germaine was very professional and told me what was the problem with the ice maker. I asked him if the ice maker doesn't produce ice after defrosting the line what happens next. He said call us back as you have 90 days warranty.
Ilene S,
He did the work necessary but was not very personable. I don’t know whether it is you automatic on line booking program of the technician, but I was scheduled for 8 to 12 today and he arrived at 1:30. I was close to rescheduling.
James D,
Customer service response - Thank you for your feedback, James. We apologize for the delay and any inconvenience it caused, and appreciate your patience.
Sears Home Services on 1750896630979
It took far too long (4 weeks) to schedule. The parts did not arrive in a week as promised, so three Wednesdays past before my microwave was working again.
Stephen S,
Customer service response - Thank you for your feedback, Stephen. We apologize for the delay in scheduling and parts delivery, and appreciate your patience.
Sears Home Services on 1727321499140
The repair man was nice and kind but I feel it's terrible that it cost $150 when you can't get your dryer repaired without it costing possibly 500. And then it is smarter to purchase a new one and i am already out $ 150 during tjis crazy crazy time
Kathy F,
Customer service response - We understand your frustration, Kathy, and apologize for the inconvenience. Thank you for your feedback, and please contact us directly if you have further concerns.
Sears Home Services on 1762390726703
I ask the technician why it keeps freezing up his answer was Shit happens I told him their had to be a reason didn’t get answer We will see if he fixed it this time
charles M,
Customer service response - We apologize for the unprofessional response you received, Charles. Please contact us directly if the issue persists, and we'll ensure it is properly addressed.
Sears Home Services on 1747962094621
Left for lunch and never returned. Ac unit still not working.
Noreen M,
Customer service response - We sincerely apologize for this oversight and the inconvenience caused. Your issue is our priority, and we'll ensure it's resolved promptly.
Sears Home Services on 1718933250828
