3010 State Hwy 35 Reviews

I recently had the pleasure of working with David for a washing machine repair, and I can't say enough good things about the experience! From the moment he arrived, it was clear that he was not only knowledgeable but also incredibly professional. David diagnosed the issue quickly and explained everything in a way that was easy to understand. He was patient, answering all my questions without hesitation. It was refreshing to have a technician who actually took the time to ensure I understood what was happening with my machine.

Our Technician Jim was very respectful, very knowledgeable and very helpful and an all around nice guy. There should be more men like Jim. Just by loosening a few screws and looking in my Air Conditioner he knew exactly what needed to be done and it was fixed within 5 minutes.

David, my service technician, did an OUTSTANDING job tuning-up my Craftsman Tractor once again this spring ! He has been my trusted Tec for many years now, and he knows my machine very well. He looks for ways to keep my mower running in top shape. I am thoroughly satisfied with his work and highly recommend him !!

Jim was great.

Please be aware that this review doesn’t reflect the technician, Karl’s work. I’ve had a Sears warranty protection agreement for 30 years. While they have come in the past to “fix” an appliance only to not have a part and have to come back, there was a person I could call to figure out what was going on. Now, they are so AI dependent, that once appointments are made, no human could be found. On 4/12 we were notified by text that the technician would be coming at 9, 10:10, 11, 1:01, 2:48, 3:04,4:05 and that he wasn’t coming ! Surprise! Had 14 people coming to dinner the next day and no cooktop. Came on 4/17. Had to order parts. Sears made him come back 4/18 to take more pictures. Then it was decided, it can’t be fixed. So we had to take off 3 days from work which cost me more than a cooktop. Hopefully they will fulfill the agreement and give us a cooktop of equal value. Richard, my AI buddy asked me for the model number of the cooktop 6 times which I provided and I finally ignored him. So far, I have not been able to speak with a human. Good luck with your USELESS AI. Dryer repair was supposed to show up yesterday but came today, just before I had to leave for work.