3010 State Hwy 35 Reviews
Read reviews from customers who used our services at 3010 State Hwy 35
Total reviews
202
Average Rating
4.7/5
Joseph was great today. The problem was fixed and without issue.
Ara K,
Customer service response - Thank you for your feedback, Ara! We're glad to hear Joseph was great and resolved the problem without issue.
Sears Home Services on 1790561869889
Joe is proficient and has a friendly personality, excellent Associate.
Jay M,
Customer service response - Thank you for your feedback, Jay! We're glad to hear Joe was proficient and friendly.
Sears Home Services on 1790285173257
Joe G wad great fixed the washing machine put all the new parts in and very courteous a real gentleman pleasure having him service the machine very knowledgeable
Russell G,
Customer service response - Thank you for your feedback, Russell! We're glad to hear Joe G was courteous, knowledgeable, and did a great job fixing your washing machine.
Sears Home Services on 1788460763655
Cathy S,
Customer service response - Thank you for the amazing 5-star review, Cathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787669314779
Madeline W,
Customer service response - Thank you for the amazing 5-star review, Madeline! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787239071206
Rachel P,
Customer service response - Thank you for the amazing 5-star review, Rachel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786039555301
Joe was fantastic! Friendly, courteous, knowledgeable...he explained the issue and the options in a way that made sense. I highly recommend Joe and this service. Thank you.
Heather O,
Customer service response - Thank you for your feedback, Heather! We're glad to hear Joe was friendly, courteous, and knowledgeable, and that he explained everything clearly.
Sears Home Services on 1785938339156
Your repair man was very professional and let us know what the problem was immediately.
Israel M,
Customer service response - Thank you for your feedback, Israel! We're glad to hear our repairman was professional and promptly identified the problem.
Sears Home Services on 1785329547014
Ralph C,
Customer service response - Thank you for the amazing 5-star review, Ralph! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784300876136
Appreciate the extra effort and diligence with Joe as our service technician. Our repair took multiple visits (not because of him) and he went out of his way to help close the issue with our repair.
Laura H,
Customer service response - Thank you for your feedback, Laura! We're glad to hear Joe put in extra effort and diligence to resolve your repair issue.
Sears Home Services on 1784250583877
Debby M,
Customer service response - Thank you for the amazing 5-star review, Debby! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784128914966
Dean was courteous and professional! It took no time to make the repair!
97navet,
Customer service response - Thank you for your feedback! We're glad to hear Dean was courteous, professional, and completed the repair quickly.
Sears Home Services on 1783613844241
Joe was very knowledgeable and personable
Tema P,
Customer service response - Thank you for your feedback, Tema! We're glad to hear Joe was knowledgeable and personable.
Sears Home Services on 1782784277585
Melinda L,
Customer service response - Thank you for the amazing 5-star review, Melinda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782742523903
Sean M,
Customer service response - Thank you for the amazing 5-star review, Sean! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782308821394
David is your guy! So friendly timely and helpful!
Lance S,
Customer service response - Thank you for your feedback, Lance! We're glad to hear David was friendly, timely, and helpful.
Sears Home Services on 1782234156675
The technician was great
Troyanthony G,
Customer service response - Thank you for your feedback, Troyanthony! We're glad to hear the technician was great.
Sears Home Services on 1781798803420
Dean did a great job. He was knowledgeable and took care of the issue quickly. My only complaint is not with Dean. When I scheduled my appointment I also requested they send someone who could look at both my refrigerator and washing machine…all which is done with a virtual assistant. Unfortunately Dean could only work on the refrigerator which is frustrating given I took off half a day to be home for the service. Virtual assistants are not good for creating a customer service experience and this time it was a failure. Now I need to start the process over and take more time off of work
Barbara M,
Customer service response - Thank you for your feedback, Barbara. We're glad to hear Dean did a great job, but we're sorry for the inconvenience with scheduling and the virtual assistant.
Sears Home Services on 1781642940550
Alexander G. Communicated with me ahead of his visits and was very respectful of my home. He diagnosed the problem quickly based on the symptoms I described. When he returned to install a replacement part he was quick and efficient.
William C,
Customer service response - Thank you for your feedback, William! We're glad to hear Alexander communicated well, respected your home, and was quick and efficient in diagnosing and fixing the problem.
Sears Home Services on 1781624616221
Dave was the best ! Extremely thorough and explained everything. But I have been without a refrigerator for three months . I have a Sears home appliance warrantee that I’ve paid $65 for 3 years . They refuse to replace the refrigerator even though it cannot be fixed . They have sent out technicians from outsourcing company called Mr.Appliance. I called every 3-5 days to say my refrigerator was still not working and nothing was ever done . I would get “ it’s being expedited “. 3 months wasted over 2K in warranty. DO NOT EVER BUY SEARS HOME APPLIANCE WARRANTY
Kathleen,
Customer service response - Thank you for your feedback, Kathleen. We're glad to hear Dave was thorough and explained everything, but we're sorry to hear about your experience with the warranty and refrigerator issues.
Sears Home Services on 1781211823089
RODI P,
Customer service response - Thank you for the amazing 5-star review, Rodi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781202607672
Very happy with technician.
David P,
Customer service response - Thank you for your feedback, David! We're glad to hear you were very happy with the technician.
Sears Home Services on 1780013968618
David did a great job. Helped us out nicely
James S,
Customer service response - Thank you for your feedback, James! We're glad to hear David did a great job and helped you out nicely.
Sears Home Services on 1779639683771
Elizabeth B,
Customer service response - Thank you for the amazing 5-star review, Elizabeth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778171562362
Repair tech was excellent. Have a contract.
Phyllis Q,
Customer service response - Thank you for your feedback, Phyllis! We're glad to hear the repair tech was excellent and that you have a contract with us.
Sears Home Services on 1778090996430