3010 State Hwy 35 Reviews
Read reviews from customers who used our services at 3010 State Hwy 35
Total reviews
199
Average Rating
4.7/5
Our technician arrived as scheduled, was punctual, extremely courteous and professional. He knew exactly what was needed to resolve the issue with our refrigerator and immediately went to work. He was totally prepared and organized and treated our home/kitchen with respect. The required part was installed and the refrigerator was back to functioning normally. We are totally satisfied with the service provided by our technician. We couldn't have asked for a better experience.
John D,
Customer service response - Thank you for sharing your positive experience, John! We're delighted to hear that our technician provided punctual, courteous, and professional service, and that your refrigerator is now functioning normally.
Sears Home Services on 1731986204928
Amy C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1731467640524
Sears repair came out and did excellent service, fixed the washing machine, will buy there package plans for other appliances. Very professional and on time .
tony M,
Customer service response - Thank you for your positive feedback! We're delighted to hear that you received excellent service and that you're considering our package plans for other appliances.
Sears Home Services on 1731387060894
A very professional specialist, quickly identified the problem and just as quickly fixed everything.
Arthur A,
Customer service response - Thank you for your positive feedback, Arthur! We're delighted to hear that our specialist provided quick and professional service.
Sears Home Services on 1731250277647
Nice, efficient, and did a thorough job. He called me when he arrived, so I could put the dogs away! Thank you to the service man that came to repair it, and thank you to Sears for my cooktop bring 22 years old! All that was needed was to new starter parts and it works perfectly. A big thank you for having 4 -20..year old parts!!!!!
Carol A,
Customer service response - Thank you for sharing your positive experience, Carol! We're delighted to hear that our technician provided efficient service and that your 22-year-old cooktop is working perfectly with the new parts.
Sears Home Services on 1730870675624
Kristina A,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1730359798629
Dave called ahead to let me know the status of his arrival time, was personable, knowledgable, and fixed a major problem on the spot. Job well-done!
marcy1936,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Dave provided excellent service and resolved the issue promptly.
Sears Home Services on 1730259750564
Excellent customer service
Christopher S,
Customer service response - Thank you for your positive feedback, Christopher! We're delighted to hear you had an excellent customer service experience.
Sears Home Services on 1729666089238
David, from Sears Home Services, was excellent! He was very knowledgeable and was able to repair my Kenmore Gas clothes dryer. It just needed a small part replacement. Now it works as good as new! Great service!
Kathy M,
Customer service response - Thank you for sharing your positive experience with us! We're delighted to hear that Jim provided excellent service and that you're satisfied with the repair and our notification system.
Sears Home Services on 1728801296028
Excellent service. Only bump: When I attempted 3 times to confirm on their robot chat that "Yes-The ordered parts had been delivered to my house", their chat app froze. So my Yes response was not recorded and therefore the follow-up appointment with a repair tech could not be confirmed. I immediately sensed that my Yes might not have been recorded, so I called them on the phone. The experience on the phone with a human (across the globe) just to record my Yes was more painful than it should have been. In the end, my washer issue got resolved smoothly.
Eric G,
Customer service response - Thank you for sharing your experience, Eric. We're glad your washer issue was resolved smoothly, and we apologize for the inconvenience with the chat app and phone confirmation process.
Sears Home Services on 1728607436134