1750 Deptford Center Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
D'Andre L
For the second time, they put me on the schedule and are a no show. Poor customer service
Customer service response - Thank you for taking the time to bring this to our attention, D'Andre. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on February 05, 2024
N O
Our Home warranty company chose Sears as their subcontractor then SEARS subcontracted to someone else. They sent a guy out who parked in another condo resident's reserved parking space, then came into my home without looking at my refrigerator and wanted to get paid up front. No work was done and he wanted me to pay on his cellphone!!! SEARS emailed me prior to instruct me how to pay with a personal check with driver's license was acceptable. THERE IS NO WAY THAT YOU CAN CONTACT SEARS HOME SERVICES to assist. If you get to speak with someone, it will be someone with the worst telephone connection and a very deepo accent. SEARS IS DONE!!!! THEY WENT UNDER. NOW THE SEARS NAME iS EVEN MORE WORTHLESS!!!!!!!! AVOID THESE CROOKS!!!
Marcel B
Finally after 3 months and 5 reschedulings due to tech’s no show or postponements, my water pump repair of the Kenmore washer (a Sears branding of Whirlpool) is accomplished in a matter of 25 minutes. However the overestimated full payment of $576 exacted on on being given a first estimate is now to be credited based on a revised estimate of $509. However différence to be applied to credit card in a few weeks! Talk of flagrant USURY! Using my money for 3 months without interest! Laughable! These business practices are substandard, unprofessional and devoid of ethical business practices !
