371-411 Main St Reviews
Read reviews from customers who used our services at 371-411 Main St
Total reviews
231
Average Rating
4.3/5
Very knowledgeable and provided suggestions for the care and maintenance of the refrigerator and explained the Sears warranty service. I would recommend Wayne and the Sears Appliance Repair Service.
Gwendolyn S,
Customer service response - Thank you for recommending Wayne and our service! We're thrilled to hear he provided valuable suggestions and explained the warranty service effectively.
Sears Home Services on 1728961829352
Malcolm was very professional. He kept me informed regarding when he would be arriving. He performed the service in a timely manner.
Cynthia S,
Customer service response - Thank you for your positive feedback about Malcolm's professionalism and timely service. We're delighted to hear you were kept well-informed throughout the process.
Sears Home Services on 1728801250364
Nadine N,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1728606760275
Dave was a pleasure to deal with. He was courteous, pleasant and efficient as he answered all of my questions satisfactorily. He was comforted by the fact that he knew what he was doing. Please thank him again for me. Rich C.
richard C,
Customer service response - Thank you for your kind words about Dave's service, Rich! We're delighted to hear he was courteous, pleasant, and efficient in addressing your questions.
Sears Home Services on 1727981979390
Sheritta S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727922330444
Richard M,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1727751319282
Ismear provided excellent service. Not only did he find the correct root cause of the problem but he also came back same day to fix the issue. And explained everything which was helpful!
Lily B,
Customer service response - Thank you for sharing your positive experience with Ismear's service! We're thrilled to hear he provided excellent service and resolved the issue promptly.
Sears Home Services on 1727396395660
Michele B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1726543036369
John was a excellent tech!
Traci T,
Customer service response - Thank you for your kind words about John's service, Traci! We're delighted to hear he provided excellent service.
Sears Home Services on 1725587229504
Today, I had the best experience since my refrigerator hasn't been working. Roosevelt is best technician ever. He was nice and perferssonail. He deserves a 10 stars not 5 stars.
Joyce F,
Customer service response - We're really sorry to hear about your experience, Joyce. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1725498882852