371-411 Main St Reviews

Read reviews from customers who used our services at 371-411 Main St


Total reviews

231


Average Rating

4.3/5

February 09, 2024
Overall rating

Technician was fast, professional & friendly.

Tammy H,

Customer service response - Thank you for taking the time to leave a review of our sears appliance repair . We appreciate your feedback and are glad to hear that our technician was fast, professional, and friendly.

Sears Home Services on 1707468303578

January 23, 2024
Overall rating

Anish M,

Customer service response - Thank you so much for the fantastic 5-star rating, Anish! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1706011029312

January 18, 2024
Overall rating

John was knowledgeable and quickly able to solve the problem! He even tested the fix, TWICE! Super! I am Ron Carter, not Denise!

Ron C,

Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair, Ron. We appreciate your feedback and apologize for any confusion regarding your name. We are glad that John was able to quickly solve the problem and ensure everything was working correctly.

Sears Home Services on 1705675444270

January 18, 2024
Overall rating

Jayme B,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1705560808169

January 16, 2024
Overall rating

Robert L,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1705431204094

January 11, 2024
Overall rating

Christopher R,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1705033045674

February 05, 2024
Overall rating

frankie 6,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1707174963193

February 05, 2024
Overall rating

Laurel W,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1707174963019

February 05, 2024
Overall rating

Rosemary C,

Customer service response - Thank you so much for the fantastic 5-star rating, Rosemary! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1707175382801

June 13, 2024
Overall rating

I don't have any complaints regarding any of the techs. I DO HAVE COMPLAINTS in regards to your automated system, your website (my account). And the customer service reps answering the phones. They are all a total waste of time. The customer service reps are robots reading a script, their scripted apologies are hollow. The website "my account" does not allow a customer to write concerns, it lacks value. Too often you to not arrive on scheduled dates. Then b4 CS rep ends call, they are scripted to offer free in home evals for Sears products. Totally inappropriate when Sears hasn't provided timely service for existing issues. I gave the techs 5 stars. But I give everything else, MINUS ONE STAR. I am totally DISSATISFIED with Sears.

Pamela J,

Customer service response - Thank you so much for the fantastic 5-star rating, Pamela! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1707175383613

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