371-411 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gwendolyn S
Very knowledgeable and provided suggestions for the care and maintenance of the refrigerator and explained the Sears warranty service. I would recommend Wayne and the Sears Appliance Repair Service.
Customer service response - Thank you for recommending Wayne and our service! We're thrilled to hear he provided valuable suggestions and explained the warranty service effectively.
Sears Home Services on October 14, 2024
Cynthia S
Malcolm was very professional. He kept me informed regarding when he would be arriving. He performed the service in a timely manner.
Customer service response - Thank you for your positive feedback about Malcolm's professionalism and timely service. We're delighted to hear you were kept well-informed throughout the process.
Sears Home Services on October 13, 2024
Nadine N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 10, 2024
richard C
Dave was a pleasure to deal with. He was courteous, pleasant and efficient as he answered all of my questions satisfactorily. He was comforted by the fact that he knew what he was doing. Please thank him again for me. Rich C.
Customer service response - Thank you for your kind words about Dave's service, Rich! We're delighted to hear he was courteous, pleasant, and efficient in addressing your questions.
Sears Home Services on October 03, 2024
Sheritta S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 02, 2024
Richard M
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 30, 2024
Lily B
Ismear provided excellent service. Not only did he find the correct root cause of the problem but he also came back same day to fix the issue. And explained everything which was helpful!
Customer service response - Thank you for sharing your positive experience with Ismear's service! We're thrilled to hear he provided excellent service and resolved the issue promptly.
Sears Home Services on September 26, 2024
Michele B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 16, 2024
Traci T
John was a excellent tech!
Customer service response - Thank you for your kind words about John's service, Traci! We're delighted to hear he provided excellent service.
Sears Home Services on September 05, 2024
Joyce F
Today, I had the best experience since my refrigerator hasn't been working. Roosevelt is best technician ever. He was nice and perferssonail. He deserves a 10 stars not 5 stars.
Customer service response - We're really sorry to hear about your experience, Joyce. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on September 04, 2024
