371-411 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Todd W
ivy M
Good job David, I thank you for arriving earlier, because I had school pick up and David made it happen. David explained what happened and why the refrigerator had this leak. Great service, great attitude with a smile. Nice meeting you.
Kim S
The repairman let me know exactly what was wrong.
David R
Kevin V
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on April 02, 2025
Nadine A
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on August 25, 2024
Sarah S
Customer service response - Thank you for awarding us a solid 4-star rating, Sarah! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on May 29, 2024
Marlene C
Twana B
I dont like sears warranty, I had a difficult time with servicing our boiler. This is the 2nd repair guy to service our boiler witin 1 week. The first one was rude, lazy and didn't do anything. I am giving Brett 4 stars because he did service the boiler.
Carlos C
3 canceled appointments, plus 2 to fix the problem. First appointment was scheduled for 4/24/2025, finally repaired on 05/14/2025. The times for appointments need to be changed, 8:00 am to 05:00 pm is unacceptable. I took off from work for 3 days waiting all day, only to be canceled after 4:00 pm. The system needs to be changed, morning appointments or afternoon appointments. Technician was great, replaced the part real quick. Appointment scheduling needs to be looked at.
Customer service response - We apologize for the inconvenience caused by the canceled appointments and scheduling issues, Carlos. We're glad the technician provided great service, and we appreciate your feedback to help us improve our scheduling process.
Sears Home Services on May 14, 2025
