77 Rockingham Park Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator Repair
All went well with the job Arben was professional and did the job quickly. He was friendly and explained the work that was done. Glad we called for the repair. Wouldn't hesitate to call Sears again.
Harold, Massachusetts
Mower repair
Great, thorough, polite - a pleasure to have Steve work on our equipment.
Jack D, Andover, MA
Mrs
He was in touch all day, was on time, very knowledgeable, did very good work.
Carol P, Methuen, MA
Dryer Repair
Patrick B arrived promptly and ready to work. After hearing the awful noise that the dryer was making he disassembled it, diagnosed the problem, provided an estimate, and repaired it ( he hadthepartson hand). This took less than an hour and the dryer is running like new again. Thank you, Patrick.
Kevin G, Derry, NH
Technician
Excellent service. Dryer was fixed. The only protege encountered was that we had scheduled this for last Thursday and no one showed up and then surprise! We had a technician here today.
Nancy C, North Andover, MA
Technician
No problems. Pretty much on time. very efficient and very thorough.
Bevolyn Oliver, Andover, MA
Ruben was great
Ruben was great to work with. He listened to my concerns advised me accordingly. He provided good customer service during the diagnosis of my broken fridge and when he came back to do the repair. The fridge is now working. Just be aware that dealing with Sears Home Services is a nightmare until you get a Tech on site. The Tech's are great, but the automated service is maddening. When you can actually get someone on the phone it's a call center in another country, and they are not empowered to do much. Not the Technician's fault. It's the Sears Hime Services operating system and methods leading up to the Tech arriving that are poor. But like I said, the Tech was excellent. Just wish we didn't have to jump through hoops and deal with 8am-5pm scheduling windows.
Steve D, Windham, NH
Lawn mower repair
Arben was very good. He was professional and efficient , Located the issue and solved the problem. Thank you Arben!
Michael A, Newburyport, MA
Tara R
Tara was great. Very efficient and professional. Thank you Tara. 5 stars
Michael A, Newburyport, MA
Washer repair
Did a great job in a timely manner Thank You
Rose G, Salem, NH
