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310 Daniel Webster Highway Ste 279 Reviews
Read reviews from customers who used our services at 310 Daniel Webster Highway Ste 279
Total reviews
236
Average Rating
4.7/5
Not happy
I will not consider again Thank you very much
Badri P,
Westford, MACustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{[email protected]}} . We look forward to hearing from you.
Sears Home Services on 1697579258916
Technician
I've never had an experience with any previous technician. First of all he was filthy and unbathed causing my home to endure his stink! He was talking on his cell phone the entire time of the washer and dryer service. He refused to take the old parts and packaging with him. The worst stinky experience. He also had a order to service range hood, which he did not, and he sent a signed estimate of which I didn't sign or did he even do the work which he Billed. He also left my home with a new part in hand which should of been installed in my Samsung dryer.
Unhappy customer,
NHCustomer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694641641806
Would not recommend
Patrick was not courteous and would not take his used parts and boxes with him. My basement smelled so bad of his lack of personal hygiene, was disgusting.
Unhappy customer,
Nashua, NHCustomer service response - Dear Customer thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1694641298747
Constant Knocking from the freezer, sometimes for 7 seconds
We bought yr warranty for five years, which includes one visit a year. In all these years, no one has fixed this problem. Parts have been replaced, but the knocking continues day and night. A couple service people have painstakingly chopped the ice behind the back wall in the freezer, to no avail. In fact Arben B told us that it's normal for ice to build up back there, and that's what keeps the freezer cold. We've never heard of this, and thinks it's a ridiculous excuse. If this problem isn't fixed once and for all by the end of our warranty in October, WE WILL NEVER PURCHASE ANOTHERS SEARS APPLIANCE. If further info is needed please call.
Michael L,
Nashua, NHCustomer service response - Michael, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1693262128591
Excellent
Very helpful and spent time researching issue and explaining the concerns and informing me of them
Judy M,
Nashua, NHCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692049415233
Appliance purchaser
There is something wrong with the appliance and while the "tools" did not detect gas, it still smelled of gas when turned on.
Karyn M,
Hudson, NHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1691787963363