270 Loudon Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thomas R
Bob,was very friendly and engaging! My only concern was,that my washer was outdated,as far as availability of the boards to fix the problem. They no longer make them!
Customer service response - Thank you for your review, Thomas! We're glad to hear Bob was friendly and engaging, and we understand your concern about the availability of parts for your washer.
Sears Home Services on June 15, 2025
Richard A
Phil was ontime, knowledgeable and had an attention to detail
Customer service response - Thank you for your review, Richard! We're happy to hear that Phil was on time, knowledgeable, and attentive to detail.
Sears Home Services on June 12, 2025
Martha H
Phil was efficient, knowledgeable, respectful and honest.
Customer service response - Thank you for your review, Martha! We're happy to hear that Phil was efficient, knowledgeable, respectful, and honest during your service.
Sears Home Services on June 12, 2025
L G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 09, 2025
Lisa G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 08, 2025
Cheryl P
The tech was great 👍 He quickly fixed the issue!
Customer service response - Thank you for your review, Cheryl! We're happy to hear that the tech quickly fixed the issue for you.
Sears Home Services on June 08, 2025
Vincent P
Marke expertly and quickly diagnosed the issue. Unfortunately, the fix will cost more than purchasing a new dishwasher, but that's life and that's not Mark's fault! 😉 I paid the service fee and we parted ways. Nice job Mark. Have a great summer!!
Customer service response - Thank you for your review, Vincent! We're glad to hear that Mark expertly diagnosed the issue, even if a new dishwasher is the better option. Have a great summer too!
Sears Home Services on June 05, 2025
Susan H
The technician gave excellent, professional service. He explained the problem with our refrigerator and what we needed to do to fix it. He kept us informed of his arrival time. My only complaint with Sears Appliance Repair is the completely inept, frustrating, time-wasting use of AI. Despite the excellence of the technicians Sears employs, I will not use this company again if I have to go through an AI robot to schedule.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 28, 2025
Patty C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 28, 2025
Tanya L
Repair tech was super knowledgeable and went above and beyond explaining potential issues and how to prevent them and remedy them.
Customer service response - Thank you for your review, Tanya! We're happy to hear that our repair tech was knowledgeable and went above and beyond in explaining potential issues and solutions.
Sears Home Services on May 27, 2025
