Appointment Lookup
802-552-4364
270 Loudon Rd Reviews
Read reviews from customers who used our services at 270 Loudon Rd
Total reviews
281
Average Rating
4.6/5
Brent is a true professional, he service my Sears Craftsman Snow thrower. He explained everything to me and let me know on the equipment. I can't thank him enough for his expertise and knowledge.
Elizabeth F,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear Brent was professional, knowledgeable, and helpful in servicing your snow thrower.
Sears Home Services on 1790560739980
Was great experience, couldn't have asked for a better experience. Technician was very knowledgeable and respectful of my house.
Ray D,
Customer service response - Thank you for your feedback, Ray! We're glad to hear you had a great experience and that the technician was knowledgeable and respectful of your home.
Sears Home Services on 1790314063930
Phillip was efficient, friendly and professional
Laura S,
Customer service response - Thank you for your feedback, Laura! We're glad to hear Phillip was efficient, friendly, and professional.
Sears Home Services on 1790189379630
Vicki C,
Customer service response - Thank you for the amazing 5-star review, Vicki! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790025360383
Tom was prompt and very knowledgeable. He's been out to the house a couple of times and each experience has been great. Parts were pricy but he has no control over that! His service was great.
Cindy P,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear Tom was prompt and knowledgeable, and that you've had great experiences with his service.
Sears Home Services on 1789743863372
Marc was very friendly, efficient and helpful. Thank you Marc!
Sally E,
Customer service response - Thank you for your feedback, Sally! We're glad to hear Marc was friendly, efficient, and helpful.
Sears Home Services on 1789132677532
Darryl S,
Customer service response - Thank you for the amazing 5-star review, Darryl! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789043969931
He was polite and thorough. He walked us through the scenario of how it might have happened, what to look for next time and how to prevent. Also what our options would be as well so we had a fully understanding. Really appreciate!!!
Samantha T,
Customer service response - Thank you for your feedback, Samantha! We're glad to hear he was polite, thorough, and provided a clear understanding of the situation and options.
Sears Home Services on 1789040241031
Great guy
David R,
Customer service response - Thank you for your feedback, David! We're glad to hear you had a positive experience.
Sears Home Services on 1788886081467
The technician was courteous and knowledgeable of the product and necessary repair.
Ernest S,
Customer service response - Thank you for your feedback, Ernest! We're glad to hear the technician was courteous and knowledgeable during your repair.
Sears Home Services on 1788354640803
Our service man, Robert, was very professional, timely, honest and courteous while conducting the services rendered. Made time to be patient and informative with my questions while reassuring me with payment options. Definitely will be doing business with Sears (if needed in the future) lets hope not :) However, I now have an honest reputable business to rely on !! Thank you!!! Robert and Sears Lyz
Elizabeth L,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear Robert was professional, timely, and informative, and that you feel confident in relying on us for future needs.
Sears Home Services on 1787007751081
elaine,
Customer service response - Thank you for the amazing 5-star review, Elaine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785863043572
Bob was great!
Susan S,
Bob did a great job. He was personable and professional and fixed the problem. He left the kitchen in the same condition as when he arrived.
Jodi L,
Customer service response - Thank you for your feedback, Jodi! We're glad to hear Bob was personable, professional, and left your kitchen in great condition.
Sears Home Services on 1785329923108
Did a good job. Explained what went wrong with the fridge. Excellent technician. I would definitely recommend him.
Bharathi M,
Customer service response - Thank you for your feedback, Bharathi! We're glad to hear the technician did a good job and explained the issue with your fridge clearly.
Sears Home Services on 1785081689369
Bob always does a great job and gives you a great education about your product and how they work - Thanks Bob!
Sara C,
Customer service response - Thank you for your feedback, Sara! We're glad to hear Bob does a great job and provides valuable education about your product.
Sears Home Services on 1784892799018
Bob is an excellent technician. Up front, honest, hard working, helpful and friendly. Highly recommend.
Jackie P,
Customer service response - Thank you for your feedback, Jackie! We're glad to hear Bob was upfront, honest, hardworking, helpful, and friendly.
Sears Home Services on 1784756350405
Quick and thorough
Christopher C,
Customer service response - Thank you for your feedback, Christopher! We're glad to hear our service was quick and thorough.
Sears Home Services on 1782827375159
Great service tech was great!
Susanna B,
Customer service response - Thank you for your feedback, Susanna! We're glad to hear the service tech provided great service.
Sears Home Services on 1782251612689
Bob was a big help troubleshooting our washing machine issues! Recommend!
T L,
Customer service response - Thank you for your feedback! We're glad to hear Bob was a big help in troubleshooting your washing machine issues and appreciate your recommendation.
Sears Home Services on 1781439807416
He was super helpful. The problem was gunk in the drain. He cleared it and recommended a great product that made it super clean 🧽 n the inside and smelling great! Awesome service. Thank you!
June W,
Customer service response - Thank you for your feedback, June! We're glad to hear you received awesome service and helpful recommendations for keeping your appliance clean and smelling great.
Sears Home Services on 1780773725542
Bob was amazing. Was in and out and fixed the issue quickly. Very personable and would highly recommend
Kelly S,
Customer service response - Thank you for your feedback, Kelly! We're glad to hear Bob was amazing, quick, and personable, and that you would highly recommend our service.
Sears Home Services on 1780329497217
Diagnostic Visit: Mark arrived to inspect my dying 2 year old Maytag dishwasher. He was courteous and professional. The verdict was a seized wash motor. I later discovered the problem is a fault of this particular model, as the filter allows too large food particles into the circulator (wash) motor which causes seizing up. I found a reputable website that lists the motor for about $200. Mark quoted me a repair price of about $700. 😳 Diagnostic visit cost was $129, which is reasonable. (Repair price is not reasonable for a dishwasher, as they’re not really that difficult to work on). Of course I will not have Sears replace the motor for $700 when the appliance cost less than that, that’s ridiculous!!!!! And the same problem is guaranteed to reccur! At least I’ve learned a lot about buying appliances🤦🏻♀️
Eve,
Customer service response - Thank you for your feedback, Eve! We're glad to hear Mark was courteous and professional, but we're sorry to hear about the pricing concern. Please contact us directly if you have any further questions or need assistance.
Sears Home Services on 1780239212284
Bob came, diagnosed the problem, gave me my options and when he returned, my washing machine was back up and running. Apparently this problem has been going on since I got the Used machine many years ago because now I can actually fill my machine with hot water and not have it flipped back-and-forth to cold water and hot water. I couldn’t be happier.
Debba S,
Customer service response - Thank you for your feedback, Debba! We're glad to hear Bob effectively diagnosed the problem and got your washing machine running smoothly with hot water.
Sears Home Services on 1779135724404
Tim was great. He had scheduled an appointment between 8 and 10 in the morning; however, I missed him while I was upstairs, so he called, and we rescheduled for later that afternoon, around 2:30 PM. He was prompt. He was professional, took about half an hour or so to diagnose the microwave, and realized it needed an expensive part. He reached out to my warranty company, and they said they would prefer not to repair it but would follow up with me.
Ken H,
Customer service response - Thank you for your feedback, Ken! We're glad to hear Tim was prompt, professional, and effectively communicated with your warranty company regarding the microwave issue.
Sears Home Services on 1778618371841
