270 Loudon Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Margaret L
Reuben was wonderful and helpful. Excellent at explaining things to us.
Customer service response - Thank you for your review, Margaret! We're delighted to hear that Reuben was wonderful and helpful in explaining everything to you.
Sears Home Services on November 13, 2024
Meghan S
James explained clearly what he felt the issue was. He was clean and didn't leave a mess! He made sure to fully check everything and not the leave a piece of the machine over looked. I will say it sucks that this took over a month to get handled. But I am glad that he did eventually get here and was finished in like 40 minutes. He kept us posted through out the day which helped so we weren't completely stuck in the house all day waiting. Fingers crossed this lasts!
Customer service response - Thank you for your detailed review, Meghan! We're glad to hear that James provided thorough service and kept you informed throughout the process.
Sears Home Services on November 12, 2024
Walter B
Ruben was very friendly and courteous. Fixed the problem
Customer service response - Thank you for your review, Walter! We're delighted to hear that Ruben was friendly and courteous while fixing the problem.
Sears Home Services on November 12, 2024
Kathleen V
My LG Front Loader wasn't draining. John arrived and diagnosed the issue quickly. Thankfully, he had the hardware and fixed the machine. Completed within 30 minutes. Polite and helpful with maintenance information.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 12, 2024
Marie D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
Megan B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 03, 2024
ichibansensei11
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 06, 2024
David L
James was on time, honest, and thorough! Very professional and knowledgeable.
Customer service response - Thank you for your review, David! We're delighted to hear that James was punctual, honest, and provided you with a professional and knowledgeable experience.
Sears Home Services on October 31, 2024
Theresa P
He did a great job and explained everything perfectly. Thank you
Customer service response - Thank you for your review, Theresa! We're delighted to hear that everything was explained perfectly and you had a great experience.
Sears Home Services on October 29, 2024
John K
Very knowledgeable and helpful!
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024