270 Loudon Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Danielle R
Our technician came from one state over even though it was snowing and fixed our oven in less than an hour on Christmas Eve after it had been broken for over 4 months. He was the best!
Customer service response - Thank you for your review, Danielle! We're delighted to hear that our technician was able to fix your oven quickly on Christmas Eve despite the snow.
Sears Home Services on December 25, 2024
ANDREA W
Responded in just a couple of hours! Serveded range same day and resolved the issue.
Customer service response - Thank you for your review, Andrea! We're delighted to hear that we were able to respond quickly and resolve the issue with your range the same day.
Sears Home Services on December 11, 2024
Susan M
Technician was amazing. Fast, friendly and very efficient
Customer service response - Thank you for your review, Susan! We're delighted to hear that our technician was fast, friendly, and efficient during your service.
Sears Home Services on December 05, 2024
Jane R
Bob was a life saver. He was very nice, kind and a great sense of humor. He worked quickly and efficiently. Very pleasant.
Customer service response - Thank you for your review, Jane! We're delighted to hear that Bob was nice, kind, and efficient during your service.
Sears Home Services on December 01, 2024
Bob D
Phillip was friendly, knowledgeable, and took extra care while working on my oven.
Customer service response - Thank you for your review, Bob! We're delighted to hear that Phillip was friendly, knowledgeable, and took extra care with your oven.
Sears Home Services on November 27, 2024
Margaret L
Reuben was wonderful and helpful. Excellent at explaining things to us.
Customer service response - Thank you for your review, Margaret! We're delighted to hear that Reuben was wonderful and helpful in explaining everything to you.
Sears Home Services on November 13, 2024
Meghan S
James explained clearly what he felt the issue was. He was clean and didn't leave a mess! He made sure to fully check everything and not the leave a piece of the machine over looked. I will say it sucks that this took over a month to get handled. But I am glad that he did eventually get here and was finished in like 40 minutes. He kept us posted through out the day which helped so we weren't completely stuck in the house all day waiting. Fingers crossed this lasts!
Customer service response - Thank you for your detailed review, Meghan! We're glad to hear that James provided thorough service and kept you informed throughout the process.
Sears Home Services on November 12, 2024
Walter B
Ruben was very friendly and courteous. Fixed the problem
Customer service response - Thank you for your review, Walter! We're delighted to hear that Ruben was friendly and courteous while fixing the problem.
Sears Home Services on November 12, 2024
Kathleen V
My LG Front Loader wasn't draining. John arrived and diagnosed the issue quickly. Thankfully, he had the hardware and fixed the machine. Completed within 30 minutes. Polite and helpful with maintenance information.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 12, 2024
Marie D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 06, 2024
