1209 Russ Ave Reviews

Read reviews from customers who used our services at 1209 Russ Ave


Total reviews

174


Average Rating

4.6/5

May 03, 2026
Overall rating

Excellent service. Repairman was kind and very knowledgeable about his job.

george R,

Customer service response - Thank you for your feedback, George! We're glad to hear you received excellent service and found the repairman kind and knowledgeable.

Sears Home Services on 1777811378541

April 28, 2026
Overall rating

Eugene did an excellent job. He is personable and very professional. Very nice gentleman! Very respectful! He took the time to clean my micro wave filter also. A great employee!

Bren C,

Customer service response - Thank you for the amazing 5-star review, Bren! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776368187815

April 15, 2026
Overall rating

Daniel P,

Customer service response - We appreciate the 5-star rating, Daniel! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1776295367284

April 08, 2026
Overall rating

The technician was cordial, inspected my washer for causes of the problem, determined necessary parts were not available anymore. He made what adjustments were possible. He provided model number, parts needed, and gave good advice on what features to look for if I need to purchase a new machine. However, he did not provide his name, so I could thank him in this review.

Roberta H,

Customer service response - Thank you for your feedback, Roberta! We're glad to hear our technician was cordial, thorough, and provided helpful advice despite the parts unavailability.

Sears Home Services on 1775675537887

March 26, 2026
Overall rating

Technician isolated trouble to switch on new GE dryer. The dryer is under warranty and I could not have it repaired. I am hoping to have the same tech out to complete repair.

Pedro G,

Customer service response - Thank you for your positive feedback, Pedro! We're happy to hear our technician was able to identify the issue with your dryer, and we hope to assist you with the repair soon.

Sears Home Services on 1774575451817

March 25, 2026
Overall rating

Courteous, effective and knowledgeable.

Monty,

Customer service response - Thank you for your positive feedback, Monty! We're happy to hear you were pleased with our courteous and knowledgeable service.

Sears Home Services on 1774490936265

March 19, 2026
Overall rating

Candi D,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1773879746870

March 06, 2026
Overall rating

Very personable and knowledgeable.

Karen S,

Customer service response - Thank you for your positive feedback, Karen! We're happy to hear you were pleased with our personable and knowledgeable service.

Sears Home Services on 1772755981282

March 04, 2026
Overall rating

Marsha S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1772584827644

March 04, 2026
Overall rating

John M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1772584827641

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