Appointment Lookup
802-552-4364
1209 Russ Ave Reviews
Read reviews from customers who used our services at 1209 Russ Ave
Total reviews
182
Average Rating
4.6/5
Cathy B,
Customer service response - We appreciate the 5-star rating, Cathy! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1788227448903
Deborah B,
Customer service response - Thank you for the amazing 5-star review, Deborah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787842221926
Very friendly, polite, and helpful.
Mark K,
Customer service response - Thank you for your feedback, Mark! We're glad to hear you received friendly, polite, and helpful service.
Sears Home Services on 1786648658762
Repairman was great, helpful and polite. Cost of repair of one burner almost beyond cost of new stove; therefore, nothing done but advise helpful and informative.
Marion H,
Customer service response - Thank you for your feedback, Marion! We're glad to hear the repairman was great, helpful, and polite, and that his advice was informative.
Sears Home Services on 1784471712705
Samuel S,
Customer service response - Thank you for the amazing 5-star review, Samuel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783711316735
Excellent service. Repairman was kind and very knowledgeable about his job.
george R,
Customer service response - Thank you for your feedback, George! We're glad to hear you received excellent service and found the repairman kind and knowledgeable.
Sears Home Services on 1777811378541
Nick did an excellent job. He is personable and very professional. Very nice gentleman! Very respectful! He took the time to explain everything to me. A great employee!
Bren C,
Customer service response - Thank you for the amazing 5-star review, Bren! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776368187815
Daniel P,
Customer service response - We appreciate the 5-star rating, Daniel! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1776295367284
The technician was cordial, inspected my washer for causes of the problem, determined necessary parts were not available anymore. He made what adjustments were possible. He provided model number, parts needed, and gave good advice on what features to look for if I need to purchase a new machine. However, he did not provide his name, so I could thank him in this review.
Roberta H,
Customer service response - Thank you for your feedback, Roberta! We're glad to hear our technician was cordial, thorough, and provided helpful advice despite the parts unavailability.
Sears Home Services on 1775675537887
Technician isolated trouble to switch on new GE dryer. The dryer is under warranty and I could not have it repaired. I am hoping to have the same tech out to complete repair.
Pedro G,
Customer service response - Thank you for your positive feedback, Pedro! We're happy to hear our technician was able to identify the issue with your dryer, and we hope to assist you with the repair soon.
Sears Home Services on 1774575451817
Courteous, effective and knowledgeable.
Monty,
Customer service response - Thank you for your positive feedback, Monty! We're happy to hear you were pleased with our courteous and knowledgeable service.
Sears Home Services on 1774490936265
Candi D,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1773879746870
Very personable and knowledgeable.
Karen S,
Customer service response - Thank you for your positive feedback, Karen! We're happy to hear you were pleased with our personable and knowledgeable service.
Sears Home Services on 1772755981282
Marsha S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772584827644
John M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1772584827641
He did a great job. Highly recommend. We had the replacement part and he installed it for us.
Robin N,
Customer service response - Thank you for your positive feedback, Robin! We're happy to hear you were pleased with the installation service.
Sears Home Services on 1771288500177
Trevor was very professional and knowledgeable. Arrived on time and had our stove fixed quickly. Definitely 5 stars!
Shannon N,
Customer service response - Thank you for your positive feedback, Shannon! We're happy to hear Trevor provided professional and knowledgeable service for your stove repair.
Sears Home Services on 1771288539351
Kerry I,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1769746821886
Carol J,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768527444531
Did a great job. Very polite & courteous.
57Sandee,
Customer service response - Thank you for your positive feedback! We're happy to hear you were pleased with the polite and courteous service.
Sears Home Services on 1767853912283
Helen J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767144255318
Professional, fast and knowledgeable!
Julie M,
Customer service response - Thank you for your positive feedback, Julie! We're happy to hear you were pleased with our professional and knowledgeable service.
Sears Home Services on 1764128348352
My appnt was scheduled 3 weeks out. As time passed and customers would cancel I would get texts with offers to move into those spots. Simple yes or no. In the end I had to wait less than 2 weeks. Our tech, Nicholas, was able to diagnose the problem quickly, parts were sent to my house, and installed quickly with no problems. He's very friendly and kept me posted when he was on his way. He's been here before working on a different problem. We are lucky to have gotten him twice. I have a broken refrigerator too. He said, " Sorry, I don't work on refrigerators."
Brett B,
Customer service response - Thank you for your positive feedback, Brett! We're happy to hear Nicholas provided friendly and efficient service, and that the scheduling process worked out well for you.
Sears Home Services on 1763598409144
Excellent service. Technician was knowledgeable, professional and thorough.. This is the second time we have used Sears appliance repair and very satisfied with their service. Top notch!
Henry I,
Customer service response - Thank you for your positive feedback, Henry! We're happy to hear you were satisfied with our knowledgeable and professional service.
Sears Home Services on 1762999285955
Margaret H,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1762143283202
