1315 N Norwood St Reviews

Read reviews from customers who used our services at 1315 N Norwood St


Total reviews

140


Average Rating

4.5/5

June 15, 2025
Overall rating

He was very pleasant

Rosemary H,

Customer service response - Thank you for your positive feedback, Rosemary! We're glad to hear you found our service pleasant.

Sears Home Services on 1750042366016

June 15, 2025
Overall rating

Couldn't find the odor problem. No freeon leak.

sandy C,

Customer service response - Thank you for your feedback, Sandy! We're glad to hear there was no freon leak, and we appreciate your patience as we worked to identify the issue.

Sears Home Services on 1750044696428

June 11, 2025
Overall rating

Honest, fast, and gave good advice

Nicki L,

Customer service response - Thank you for your positive feedback, Nicki! We're glad to hear you found our service honest, fast, and helpful.

Sears Home Services on 1749741487718

May 29, 2025
Overall rating

My technician was extremely courteous and professional. He diagnosed the problem with my Samsung 3 door refrigerator, and had it repaired in less than 5 minutes. I would definitely recommend Sears Appliance to anyone. I gave my technician a 5 star rating, but he deserved a 10.

Charmaine L,

Customer service response - Thank you for your positive feedback, Charmaine! We're thrilled to hear the technician provided courteous and professional service and resolved the issue with your refrigerator so quickly.

Sears Home Services on 1748562060926

September 13, 2025
Overall rating

Excellent professional tech service but extremely poor scheduling with unexplained cancelling and rescheduling that happened at least six times over a period of two + months. At one point we even got a message telling us our appointment was scheduled for a date two weeks prior to the message’s date. Atrocious mismanagement.

JTNL J,

Customer service response - Thank you for your positive feedback! We're glad to hear you were pleased with our timely and professional service.

Sears Home Services on 1748562203305

May 29, 2025
Overall rating

Kyle is professional and does a great job fixing our appliances. Thank you.

Will W,

Customer service response - Thank you for your positive feedback, Will! We're glad to hear Kyle provided professional service and did a great job with your appliances.

Sears Home Services on 1748480346794

May 23, 2025
Overall rating

Tyler is knowledgeable, courteous, efficient, reliable and informative. One of the best technicians we’ve ever had, and with a Samsung fridge, we’ve had plenty.

Gary P,

Customer service response - Thank you for your positive feedback, Gary! We're glad to hear Tyler provided you with such excellent service for your Samsung fridge.

Sears Home Services on 1747961115970

May 21, 2025
Overall rating

Great job!

Jimmy (,

Customer service response - Thank you for your positive feedback, Jimmy! We're glad to hear you were pleased with our service.

Sears Home Services on 1747884446538

May 13, 2025
Overall rating

Tyler arrived on time. He very informative about the problem of our washing machine.

BARBARA D,

Customer service response - Thank you for your positive feedback, Barbara! We're glad to hear Tyler was punctual and informative about your washing machine issue.

Sears Home Services on 1747184909683

June 26, 2025
Overall rating

Service was before scheduled. Works great now.

Robin W,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1746664698761

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