1315 N Norwood St Reviews

Read reviews from customers who used our services at 1315 N Norwood St


Total reviews

134


Average Rating

4.6/5

April 08, 2025
Overall rating

Professional and attentive

Joyce B,

Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear you found our service professional and attentive.

Sears Home Services on 1744154601662

March 21, 2025
Overall rating

carolyn N,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742518791456

February 13, 2025
Overall rating

The technician was very efficient. He worked quickly. I haven't used the dryer yet, but it is heating up correctly and he put in a new wall plug, also. Thanks so much.

Julia W,

Customer service response - Thank you for your positive feedback! We're glad to hear the technician was efficient and resolved the issue with your dryer.

Sears Home Services on 1739489290095

January 22, 2025
Overall rating

Michael was knowledgeable and informative about our Samsung range. He corrected the issue and had correct parts for our range with him which saved time and expense.

Rose K,

Customer service response - Thank you for your positive feedback, Rose! We're pleased to hear that Michael was knowledgeable and efficient in resolving the issue with your Samsung range.

Sears Home Services on 1737602819482

January 19, 2025
Overall rating

Tyler, the technician was professional, extremely courteous and very knowledgeable about the Samsung refrigerator. Unfortunately from my own research about this model so many others have experienced the same with this manufacturer. I will no longer purchase Samsung products. However, I will not hesitate to use Sears repair for future appliances.

dawn C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1737349543656

January 08, 2025
Overall rating

Michael was on top of the game! He rated 5 stars!

Gerald D,

Customer service response - Thank you for your positive feedback, Gerald! We're pleased to hear that Michael provided you with a 5-star service.

Sears Home Services on 1736399583790

December 29, 2024
Overall rating

Michael did a great job. He was efficient and he made sure everything worked perfectly before leaving.

Charles D,

Customer service response - Thank you for your positive feedback, Chuck! We're glad to hear Michael ensured everything was working perfectly before he left.

Sears Home Services on 1735531888692

December 25, 2024
Overall rating

Mike was excellent and very thorough Highly recommend his services

David C,

Customer service response - Thank you for your positive feedback, David! We're thrilled to hear that Mike provided excellent and thorough service.

Sears Home Services on 1735176942002

December 07, 2024
Overall rating

Danny H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1733673717450

November 26, 2024
Overall rating

The guy that came was great. Whom ever schedules, isn't. Waited all day Saturday just to be told wasn't coming. I understand things happen. But im.in service business my self and would have notified cust that I wasn't coming way before 3pm. Was scheduled between 8am and 5pm. Maybe could give a little better notice and shorter time frame.

Chris C,

Customer service response - Thank you for your feedback, Chris. We apologize for the scheduling issue and appreciate your patience; we'll work on improving our communication and scheduling process.

Sears Home Services on 1732603961396

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