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1315 N Norwood St Reviews
Read reviews from customers who used our services at 1315 N Norwood St
Total reviews
144
Average Rating
4.5/5
Chuck M,
Professional, courteous. Neat. Explained everything clearly.
Peter S,
Tyler is very good at his job. He called before he came and was here in a timely manner. He’s always pleasant and thorough. You can tell he really cares about the job at hand and about you personally.
Patricia P,
Kyle was very professional, seasoned technician! As for the company he works for "0" As they declined to honor the extension warranty I paid nearly $200.00 for. It was determined that it was not economical to repair the washer. But Kyle was a true professional!!!
John D,
I previously posted a message, now I choose to delete it.... The part I needed was sent promptly to me, I installed and all is well!!
Paul M,
Eduardo G,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1705907612677
Christopher V,
Customer service response - Thank you for your feedback, Christopher. We're sorry your experience wasn't perfect and would appreciate any suggestions you have for improvement.
Sears Home Services on 1785947567820
He was very nice and was training someone. But they did not fix problem water is still pouring on my shelves in refrigerator. My food items are getting wet!
JUANITA F,
Customer service response - We apologize for the unresolved issue with your refrigerator, Juanita. We appreciate your feedback and encourage you to contact us directly for further assistance.
Sears Home Services on 1758069764422
The service man was fine on both visits he made. However, the constant text messages were a bother and we had to wait all day for both visits, from 8:00 until about 4:30. Couldn't his visits be scheduled for 8:00 to 12:00 or 1:00 to 5:00? Also the bill for parts and service was very high.
Pauline E,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1767855359045
He did not want to speak at first and one of the burners didn't work. My appointment was reschedule twice
enrique G,
Customer service response - We're really sorry to hear about your experience, enrique. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1741304163995
