5302 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
D S
Knowledgeable and efficient. Would recommend and use again
Customer service response - Thank you for the 5-star review! We're glad to hear our team was knowledgeable and efficient, and we appreciate your recommendation.
Sears Home Services on May 04, 2025
Jenn S
Kyle was friendly and knowledgeable. He diagnosed the problem quickly and provided options for moving forward. Would recommend him to others.
Customer service response - Thank you for the 5-star review, Jenn! We're glad to hear Kyle was friendly, knowledgeable, and provided you with options.
Sears Home Services on May 04, 2025
walter D
The technician came in, recognize a problem immediately and corrected it.
Customer service response - Thank you for the 5-star review, Walter! We're glad to hear our technician quickly recognized and corrected the problem.
Sears Home Services on April 30, 2025
Pete B
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 29, 2025
Horst G
He was knowledgeable and took the time to explain
Customer service response - Thank you for the 5-star review, Horst! We're glad to hear our technician was knowledgeable and took the time to explain everything.
Sears Home Services on April 28, 2025
Laura G
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 28, 2025
Donna P
Kyle was a great person to get my dishwasher going. Prompt...respectful...and knew what he was doing.. great representative for Sears repair people!!
Customer service response - Thank you for the 5-star review, Donna! We're glad to hear Kyle was prompt, respectful, and knowledgeable in getting your dishwasher working.
Sears Home Services on April 24, 2025
Jacque
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
brian F
Very professional & personable.
Customer service response - Thank you for the 5-star review, Brian! We're glad to hear our team was professional and personable.
Sears Home Services on April 22, 2025
Patsy D
Gabriel was professional and very courteous. Both service men that came were great. The only issue I had was the scheduling. One appointment no one showed up and no one bothered to call me and tell me they weren't coming. I sat home from 8:00 to 5:00 for nothing. I did call the next day and complained to both Sears and American Home Shield and an new date and time was immediately made and Gabriel kept me updated with his approximate arrival.
Customer service response - Thank you for the 5-star review, Patsy! We're glad to hear Gabriel and the team were professional and courteous, and we apologize for the scheduling issue you experienced.
Sears Home Services on April 20, 2025
