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5302 Main St Reviews
Read reviews from customers who used our services at 5302 Main St
Total reviews
402
Average Rating
4.5/5
Straight up, great tech.
Dave S,
Customer service response - Thank you for your feedback, Dave! We're glad to hear you had a great experience with our tech.
Sears Home Services on 1790561228053
Brandon was great!
Denise M,
Customer service response - Thank you for your feedback, Denise! We're glad to hear Brandon was great.
Sears Home Services on 1790342957822
Brandon came a day early to service my dryer. He was knowledgeable and very positive.
Terry B,
Customer service response - Thank you for your feedback, Terry! We're glad to hear Brandon was knowledgeable and positive during the service.
Sears Home Services on 1789516559113
Brian G,
Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789502919653
Judy S,
Customer service response - Thank you for the amazing 5-star review, Judy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788891737775
Donna G,
Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788219167076
Both service representatives who responded to out machine repair were courteous, polite, friendly and helpful.
Joyce J,
Customer service response - Thank you for your feedback, Joyce! We're glad to hear the service representatives were courteous, polite, friendly, and helpful.
Sears Home Services on 1787354303758
John E,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787181261866
Lee was excellent in explaining a complex problem with this HVAC unit which still needs to be resolved once the dye and sealant results come in after the unit has been running for a while. Lee explained what to check for in the coming days to determine the extent of possible coil leak and he added dye, sealant, and refrigerant. I am concerned with the toxic mold as I have a respiratory impairment. Lee was very knowledgeable and professional.
Vincent R,
Customer service response - Thank you for your feedback, Vincent! We're glad to hear Lee was knowledgeable and professional in explaining the HVAC issue and addressing your concerns.
Sears Home Services on 1786725281914
Micheal arrived on time. Focused on the issue. Resolved the problem. Offered suggestions for preventing a repeat of the situation. He was professional and courteous.
Delana G,
Customer service response - Thank you for your feedback, Delana! We're glad to hear Micheal was punctual, focused, and provided helpful suggestions while being professional and courteous.
Sears Home Services on 1786648491587
On time, knowledgeable and followed up
Larry S,
Customer service response - Thank you for your feedback, Larry! We're glad to hear the service was on time, knowledgeable, and included a follow-up.
Sears Home Services on 1786490922237
Curt F,
Customer service response - Thank you for the amazing 5-star review, Curt! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786134689892
Gary P,
Customer service response - Thank you for the amazing 5-star review, Gary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785518416209
Techs were fantastic
Noreen S,
Customer service response - Thank you for your feedback, Noreen! We're happy to hear you found our techs fantastic.
Sears Home Services on 1785434740749
Denise F,
Customer service response - Thank you for the amazing 5-star review, Denise! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785086198669
We have had three things repaired recently by the same two technicians and a plus one on the oven microwave. There professionalism, their skill, there cleanliness and there ability to explain what they are doing and getting everything fixed has been wonderful.
Harold N,
Customer service response - Thank you for your feedback, Harold! We're glad to hear the technicians were professional, skilled, and clear in their explanations while providing wonderful service.
Sears Home Services on 1784918839546
Terrance arrived on time for my repair appointment. I liked being able to track his arrival time. He was very nice and knowledgeable. He explained exactly what he was going to do. Parts were ordered and appointment for installation made during the visit. The parts arrived just as he said they would. And he came back and installed them on the appointment date we had agreed on. He also gave us a couple of suggestions regarding our refrigerator. We were extremely happy with the entire process and especially Terrance!
Debbie L,
Customer service response - Thank you for your feedback, Debbie! We're glad to hear Terrance was punctual, knowledgeable, and provided excellent service throughout the entire process.
Sears Home Services on 1784472318365
Extremely knowledgeable and professional
Tena S,
Customer service response - Thank you for your feedback, Tena! We're glad to hear the service was extremely knowledgeable and professional.
Sears Home Services on 1784306472217
Great personality and very efficient. Thank you Ben!
sherry W,
Customer service response - Thank you for your feedback, Sherry! We're glad to hear Ben had a great personality and was very efficient.
Sears Home Services on 1784250979502
W H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784240207901
Jeff C,
Customer service response - Thank you for the amazing 5-star review, Jeff! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784227391294
Shannon B,
Customer service response - Thank you for the amazing 5-star review, Shannon! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784135992064
Very thorough and detailed. Nice guy. Def recommend. Very personable and friendly. Explained things clearly.
Frankie J,
Customer service response - Thank you for your feedback, Frankie! We're glad to hear you found the service thorough, detailed, and that the technician was personable, friendly, and clear in his explanations.
Sears Home Services on 1784049751669
Leanna,
Customer service response - Thank you for the amazing 5-star review, Leanna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784044372503
henry P,
Customer service response - Thank you for the amazing 5-star review, Henry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783773303058
