5302 Main St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (265 reviews)

Terrie H

May 19, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Terrie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on May 19, 2024

Shelly S

March 31, 2024
Source: Google

Customer service response - A big thank you, Shelly, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 31, 2024

Thomas M

March 26, 2024

We were told a technician would show up between 8:00 am and noon, this technician showed up at 3:45 pm. NOT HIS FAULT, he didn't receive the assignment until 2:30 pm. He was professional, answered my questions and cleaned up well after he was finished.

Source: Google

Customer service response - We apologize for the delay and any inconvenience it may have caused, but are glad to hear that our technician was professional and helpful. Thank you for taking the time to provide your feedback.

Sears Home Services on March 26, 2024

Geoffrey H

March 14, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Geoffrey! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 14, 2024

Brian R

March 13, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Brian! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on March 13, 2024

peggy M

February 14, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, peggy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 15, 2024

Wanda W

May 30, 2024

Kent knew what he was doing, listened to me AND hopefully solved the problem. Kent.....again, KNEW what he was doing. He fixed my washing machine within 30 min. If he had been sent to repair my dishwasher the first time......It would have saved me 3 service call fees---before he came. He is the one that solved the problem. Give him a 5 star rate.

Source: Google

Customer service response - Thank you so much for taking the time to leave a review. We appreciate your kind words about Kent and are glad to hear that he was able to assist you with your appliance problem.

Sears Home Services on January 24, 2024

Beth L

January 25, 2024

Tyler was prompt, professional and very knowledgeable. Highly recommend!

Source: Google

Customer service response - Thank you for taking the time to leave such a positive review about our technician, Tyler. We appreciate your recommendation and are glad to hear that you were satisfied with his promptness, professionalism, and knowledge.

Sears Home Services on January 25, 2024

Carolyn M

January 23, 2024

Great service! Ben was so nice and did a great job!!!

Source: Google

Customer service response - Thank you for taking the time to leave a review! We're glad to hear that you had a great experience with Ben and that he provided excellent service. We appreciate your feedback!

Sears Home Services on January 24, 2024

Donna M

January 24, 2024

Kent was absolutely the best technician we’ve ever had! He was kind and knowledgeable! He’s welcome anytime!

Source: Google

Customer service response - Thank you so much for your positive feedback! We're thrilled to hear that Kent provided excellent service and left a positive impression. We appreciate your business and look forward to serving you again in the future.

Sears Home Services on January 24, 2024

Average Rating: 4.7/5 (265 reviews)

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