5302 Main St Reviews

Read reviews from customers who used our services at 5302 Main St


Total reviews

370


Average Rating

4.6/5

May 01, 2026
Overall rating

Kyle was professional and curteous and he explained the issues clearly.

Steve P,

Customer service response - Thank you for your feedback, Steve! We're glad to hear Kyle was professional, courteous, and explained the issues clearly.

Sears Home Services on 1777640209621

April 25, 2026
Overall rating

Ben was very nice, professional & thorough. Would definitely recommend and will use ypu again when in need of services. Thank you. This was a same day appointment. We only paid the service fee.

Leslie M,

Customer service response - Thank you for your feedback, Leslie! We're glad to hear Ben was nice, professional, and thorough, and that you appreciated the same-day service.

Sears Home Services on 1777075865789

April 19, 2026
Overall rating

Technician took his time and answered questions. Stephen was very friendly and helpful. These new washers are complicated

Judy C,

Customer service response - Thank you for your feedback, Judy! We're glad to hear the technician was thorough, friendly, and took the time to answer your questions.

Sears Home Services on 1776540706611

April 17, 2026
Overall rating

Timely, friendly and knew exactly what the problem was

Heidi T,

Customer service response - Thank you for your feedback, Heidi! We're glad to hear you received timely, friendly service and that the problem was quickly identified.

Sears Home Services on 1776448874769

April 15, 2026
Overall rating

Kyle arrived on time and was very professional. He clearly explained what was needed and answered all of our questions.

Marc G,

Customer service response - Thank you for your feedback, Marc! We're glad to hear Kyle was professional, punctual, and thorough in explaining everything.

Sears Home Services on 1776273732777

April 04, 2026
Overall rating

Thank you, Kale and Sears Services Repair Company, for your great services in repairing our Whirlpool Dryer. Kale, your knowledge, skills, and workmanship are the best of the best in your company. Also, your friendly customer service while in our home made us feel relaxed and right at ease with you.

Henry N,

Customer service response - Thank you for your feedback, Henry! We're glad to hear Kale provided excellent service and made you feel at ease with his friendly customer service.

Sears Home Services on 1775329687664

March 31, 2026
Overall rating

Diagnoised a bad transmission and advised me to replace the unit rather than repair it

Alan W,

Customer service response - Thank you for your feedback, Alan! We're glad to hear our technician provided you with honest and helpful advice regarding your appliance.

Sears Home Services on 1775061389037

March 30, 2026
Overall rating

The person that diagnosed our washer problem was professional, friendly, and quick. I would definitely recommend.

Kitty S,

Customer service response - Thank you for the 5-star review, Kitty! We're glad to hear our technician was professional, friendly, and quick in diagnosing your washer problem.

Sears Home Services on 1774915072766

March 30, 2026
Overall rating

WE were bery please with Kyle's lnowledge and honesty. Our dryer was repairablle. The diswahser repiar would have cost us more than a new dishwasher, so we decided to not do the repair on his recommendation. He also gave us his opinion of which dishweasher brands were the best.

Ed G,

Customer service response - Thank you for the 5-star review, Ed and Suzanne! We're glad to hear Kyle's knowledge and honesty helped you make informed decisions about your appliances.

Sears Home Services on 1774831410248

March 16, 2026
Overall rating

Repair personal were courteous and perfessional.

Gil K,

Customer service response - Thank you for the 5-star review, Gil! We're glad to hear our repair personnel were courteous and professional.

Sears Home Services on 1773704919733

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