5302 Main St Reviews
Read reviews from customers who used our services at 5302 Main St
Total reviews
394
Average Rating
4.5/5
He was very knowledgeable and informative. Also very nice and patient.
Mercia M,
Customer service response - Thank you for the 5-star review, Mercia! We're glad to hear our technician was knowledgeable, informative, nice, and patient.
Sears Home Services on 1764909516309
Extremely qualified. Pleasant and informative.
Nancy G,
Customer service response - Thank you for the 5-star review, Nancy! We're glad to hear our technician was extremely qualified, pleasant, and informative.
Sears Home Services on 1764555618688
Stephen arrived promptly. He was friendly and professional. He took the time to explain to me the information needed that helped me realize why I was having the issue with my washing machine. Thank you Stephen. 👍
Melody R,
Customer service response - Thank you for the 5-star review, Melody! We're glad to hear Stephen was prompt, friendly, and professional in explaining the issue with your washing machine.
Sears Home Services on 1764555615350
Jessica D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763952795406
Nicole L,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1763952809193
Very knowledgeable very thorough and was clear and patient and respectful
Stephanie S,
Customer service response - Thank you for the 5-star review, Stephanie! We're glad to hear our technician was knowledgeable, thorough, clear, and respectful.
Sears Home Services on 1763429719820
Cheryl C,
Customer service response - Hi Cheryl, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1763085519117
Richard J,
Customer service response - We appreciate the 5-star rating, Richard! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1763085519269
Lawrence D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762999970606
He was quick and knew exactly what he was doing. He is also the one who came the 1st time and found out what was happening. I want to say that you need to have a real person in customer service. AI is fine for scheduling, rescheduling etc. But I had 5 or 6 appointments that were all no shows until today. Do you know how frustrating that is for a customer. And AI can only ask if you want to reschedule. I wanted to talk to a real person to find out why I kept getting canceled by you.
Amy L,
Customer service response - Thank you for the 5-star review, Amy! We're glad to hear our technician was quick and knowledgeable. We apologize for the frustration with scheduling and appreciate your feedback on customer service.
Sears Home Services on 1762389740393