5302 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
lance B
If you had listened to Gabriel when the first repair part was not a solution then there would not have necessary to have a tech come a 3rd time. Gaberiel is a real pro and I will ask for him in the future.
Customer service response - Thank you for the 5-star review, Lance! We're glad to hear Gabriel is a real pro, and we appreciate your understanding during the process.
Sears Home Services on March 12, 2025
Brenda W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 12, 2025
Ed R
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on January 27, 2025
mary W
Gabriel was awesome. He took his time. He explained everything to me very very good technician.!!
Customer service response - Thank you for the 5-star review, Mary! We're glad to hear Gabriel was awesome and took the time to explain everything thoroughly.
Sears Home Services on January 27, 2025
P L
Gabriel was very professional and able to diagnose the issue quickly. Although unable to repair at the time of the visit (due to the size/cost of the repair and warranty) he was very helpful setting expectations of what needs to happen next.
Customer service response - Thank you for the 5-star review! We're glad to hear Gabriel was professional and helpful in diagnosing the issue and setting expectations for the next steps.
Sears Home Services on January 26, 2025
Richard L
On time,great service, quality work.
Customer service response - Thank you for the 5-star review, Richard! We're glad to hear you received on-time, great service and quality work.
Sears Home Services on January 20, 2025
Susan S
Great technician but he was unable to connect with home buyers warranty company while here so customer required to open another service request
Customer service response - Thank you for the 5-star review, Susan! We're glad to hear our technician was great, and we apologize for the inconvenience with the warranty company.
Sears Home Services on January 19, 2025
Karen B
Service representative was quick and efficient in repairing our refrigerator.
Customer service response - Thank you for the 5-star review, Karen! We're glad to hear our service representative was quick and efficient in repairing your refrigerator.
Sears Home Services on January 09, 2025
Raul M
Great..!!
Customer service response - Thank you for the 5-star review, Raul! We're glad to hear you had a great experience.
Sears Home Services on January 08, 2025
Tony P
Service was exceptional as always. Gabriel was efficient and repaired the appliance very quickly and quietly. Definitely recommend service through SAR to everyone needing service!!!
Customer service response - Thank you for the 5-star review, Tony! We're glad to hear Gabriel provided exceptional and efficient service, and we appreciate your recommendation.
Sears Home Services on January 06, 2025
