5302 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Georgia H
Very knowledgeable, polite, and stopped the racket coming from the washing machine.
Customer service response - Thank you for the 5-star review, Georgia! We're glad to hear our technician was knowledgeable, polite, and resolved the issue with your washing machine.
Sears Home Services on January 02, 2025
Mariett S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 01, 2025
Angie C
He was kind, Polite and professional . He was here when he said he would be and took care of the problem in the manner he promised. He also answered some other questions we had about the refrigerator. It was a pleasant experience and the problem was resolved! We are very pleased!
Customer service response - Thank you for the 5-star review, Angie! We're glad to hear our technician was kind, polite, and professional, and that your problem was resolved to your satisfaction.
Sears Home Services on December 29, 2024
Christopher S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
Young S
Devin did an awesome job. Friendly person. Felt safe with him being in our home. But from our first encounter with sears. They didn't keep us update about the part. I had to call them 3 to 4 weeks later , what's up with the part. No follow up but when I called then they got the part here in 2 days. If it took them 2 days, why did it take 3-4 weeks. No communication
Customer service response - Thank you for the 5-star review! We're glad to hear Devin did an awesome job and you felt safe with him in your home. We apologize for the lack of communication regarding the part and appreciate your patience.
Sears Home Services on December 19, 2024
Cindy W
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 05, 2024
Connie D
Very polite; professional young man. Explaining everything and answering all my questions. Appreciate the professionalism and knowledge.
Customer service response - Thank you for the 5-star review, Connie! We're glad to hear our technician was polite, professional, and knowledgeable in addressing your questions.
Sears Home Services on December 05, 2024
Kenneth K
Although the diagnosis was not to my liking, it was correct and handled professionally. Good job.
Customer service response - Thank you for the 5-star review, Kenneth! We're glad to hear the diagnosis was handled professionally.
Sears Home Services on November 23, 2024
Richard H
Devin was great fixing our freezer. Professional and efficient. keeping fingers crossed it is finally fixed.
Customer service response - Thank you for the 5-star review, Richard! We're glad to hear Devin provided professional and efficient service on your freezer.
Sears Home Services on November 21, 2024
Georgia H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 16, 2024
